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Senior Director, Product Management
Salesforce
San Francisco, CA, United States
Job Details - this job has expired, please see similar jobs below
Salesforce will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
The TecThe Technology Program Management team works across our Cloud Business Units driving programs that deliver innovative, enterprise cloud product and solutions for our customers. We are the Grease, Glue, Coach & Cop that create delighted users, thriving teams and innovation everywhere.
About you...
• Loves to wear multiple hats.
• Keen reader of people, culture and team dynamics; builds the relationships to make things happen.
• Highly functional in an dynamic, challenging environment.
• Comfortable bending between the tactical and strategic.
• Top notch executive presence and communications superstar.
• Able to balance the needs of infrastructure delivery with an agile mindset.
Top 5 reasons to join our Storage team:
The Storage team provides a wide set of scalable cloud storage services to meet needs of all Salesforce products and clouds. The storage products include file storage, object storage, block storage and blob store. Join our team and be a key contributor in driving storage product and architecture decisions to build services for B2B, B2C and IOT storage use cases!
• Thrive in a culture of ownership, delivery, and innovation.
• Drive the end-to-end delivery of world-class technology solutions.
• Be a catalyst for change in the realm of World-Class Technology and Products.
• Enjoy a hyper-transparent flow of information, conversation and ideas.
• Love to work with distributed systems with global footprint to solve business needs of customers across B2B, B2C and IOT, and using data to understand and improve our operations, and ultimately - our customer's experience.
Responsibilities:
• Serve as the primary Storage Product leader in helping to drive overall product strategy
• Set and execute strategic product plans for target customer services and ensure it's in line with the long range plan for Salesforce Infrastructure
• Identify specific prospects/partners to approach while communicating the specific value proposition for their business and use case.
• Fill the business development pipeline by engaging with prospects, partners, and key customers.
• Work closely with the customer base to ensure they are successful using our web services, making sure they have the technical resources required.
• Understand the technical requirements of our customers and work closely with the internal development teams to guide the direction of our product offerings for developers.
• Prepare and give business reviews to the senior management team regarding progress and roadblocks to shipping new services and features
• Translate business objectives into execution strategy (tactical and strategic through input into the Long Range Plan (LRP), V2MOMs, etc.), lead and successfully execute the strategy through strong collaboration and agile leadership.
• Work with multiple delivery teams to take ownership and accountability of technical project planning and delivery for programs.
• Anticipate and aggressively remove obstacles that slow down or prevent programs from delivering on program objectives.
• Drive for clarity to keep teams moving forward.
• Provide "go to" leadership, transparency and visibility to the entire Technology & Products organization.
Experience/Skills Required:
• Minimum BS degree in Computer Science or related field; MBA preferred
• 10+ years enterprise level software product management with experience in product design, user experience, and new product development
• 6+ years of solution management experience for infrastructure, software, or online services (SaaS experience)
• Outstanding organizational, communication, interpersonal, relationship building skills conducive to collaboration; able to work well in a cross-functional, matrix management environment.
• Thorough understanding of infrastructure processes and lifecycle; ability to adjust and apply this knowledge in a dynamic environment using agile methodologies.
• Self starter, entrepreneurial, strategic planner with proven ability to drive projects and strong analytical skills
• Ability to handle multiple competing priorities in a fast-paced environment
• Ability to establish credibility and rapport with senior executives and technical and non-technical team members alike.
• Ability to successfully collaborate with multiple technical functions in the areas of infrastructure, technical operations, software engineering and customer support.
• Excellent oral and written communication skills
• Experience as a Program Manager and/or Technical Project management a plus.
• Some relevant technical knowledge is helpful, such as: database systems, core distributed computing concepts, fundamentals of cloud computing and virtualization, storage systems, content delivery networks (CDNs) etc. with ability to go deep enough on technical aspects to differentiate between varied data storage services.
• Some travel between San Francisco and Seattle required.
About Salesforce:
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" six years in a row and one of Fortune's "100 Best Companies to Work For" nine years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.