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Vice President - Service Hardening
Salesforce
San Francisco, CA, United States
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Salesforce will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Vice President - Service Hardening
Locations: San Francisco, CA
We are seeking a senior level Infrastructure Engineering leader to oversee the Service Hardening team at salesforce. The team is responsible for identifying single points of failure in the infrastructure and working with various organizations to increase the resiliency and availability of our service as part of the larger Infrastructure Engineering team. The team consists of senior Infrastructure engineers and architects with deep domain knowledge within their respective areas of expertise. The efficient and stable operation of our infrastructure is crucial in maintaining the high availability and performance of our on-demand CRM, SAAS and PAAS solution, and the Service Hardening team is the leading edge of our continued efforts in the direction of high availability and performance.
Successful candidates will be recognized as technical experts in Infrastructure Engineering with the ability to lead a team of seasoned engineers.
Working within the Salesforce infrastructure, your team will be primarily responsible for hardening of our production systems and network. The team will also be responsible for providing guidance and expertise on new deployment architectures across all infrastructure domains.
Responsibilities:
• Managing a team of senior infrastructure engineers and architects with deep domain knowledge in large scale deployments
• Building, managing and delivering on the detailed plan of high profile projects and complex designs
• Building the right relationships and determining the right strategy in a large fast paced organization for influencing across teams with multiple competing priorities
Requirements:
• 8+ years experience leading infrastructure engineering teams with a proven record of organizational transformation, strong execution focus, and a proven track record of high-value, high-impact outcomes
• Strong technologist across the sphere of infrastructure technologies to be able to effectively partner with peers.
• Ability to mentor, coach, and lead a team of strong technologists and strong leaders with respect to network, DNS, storage, systems for web-scale production-facing organizations
• Proven ability to create a technical strategy and roadmap factoring all aspects of a fully developed plan including technology, people, finance, process
• Experience deploying or managing large scale distributed environments
• Strong desire to build; sense of ownership, urgency, and drive.
Preferred Qualifications:
• Experience with large scale Security, Systems, Networking, SAN, Monitoring and Databases deployments
• Solid experience working in a Dev/Ops environment
• Proven ability to create a technical strategy and roadmap factoring all aspects of a fully developed plan including technology, people, finance, process
• Strong interpersonal, analytical and communication skills
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" five years in a row and one of Fortune's "100 Best Companies to Work For" eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.