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Risk Control Director
CNA Financial Corporation
Littleton, CO, United States
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Description
Job Summary
Leads and directs a risk control group and is accountable for business results through delivery of risk control services within an area. In conjunction with senior management works within the highest limits of authority to reduce loss exposure and to support and contribute to growth and profit. Has branch regional customer segment industry segment or company-wide scope of responsibility.
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
• Directs the work activities and has full management responsibility for the performance and development of subordinate staff in accordance with corporate strategic direction.
• Ensures research collaboration risk assessment findings recommendations on products and services documentation customer service and all activities performed by staff meet quality and best practice standards.
• Coaches leads and develops risk control staff and directs the development of corresponding/identified/cutting edge risk control training programs.
• Reviews and directs the evaluation and assessment of loss exposures and the application of risk control policies guidelines insurance laws and regulations and drives the resolution of critical/cost driver risk control issues and problems.
• Develops local risk control strategies and directs staff activities to positively impact branch office loss ratios new business goals and retention requirements to achieve targeted profitability objectives.Ensures risk control services are aligned to distribution strategies.
• Participates with senior management in the development and implementation of risk control policy operating plans and business strategy. May also escalate opportunities and/or business needs for new products and services.
• Develops and maintains business relationships with internal and external business partners.
• Communicates regularly with underwriting and branch vice presidents on accounts and branch operational issues including profit production and agency relationships.
• Analyzes individual account book of business or industry trends and identifies opportunities to provide additional services to client locations address book of business cost drivers and markets risk control field consultant capabilities to external customers. Ensures risk control services align to branch office business strategy.
• Mentors less experienced risk control staff and other functional areas.
Stays up to date on risk control issues and regulations industry activity and trends.
• May represent the company in industry trade groups.