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Business Analyst
Zurich Insurance Group
Phoenix, AZ, United States
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Job Summary
Serves as a liaison between the Business and IT to provide solution to their business needs; Understands customers’ objectives, processes, and products as well as the business systems capabilities; Supports users in building business case, including cost/benefit analysis, risk assessment, and project scope; Performs impact analysis and supports development of effort/cost estimates; Develops and documents functional specifications; Supports application testing, implementation, and training activities.
Essential Job Functions
• Performs impact analysis of application changes across various components, holding an end-to-end view of the system.
• Defines project scope; Develops functional specifications; Prepares Preliminary Systems Design document.
• Understands customers’ objectives, processes, and products in order to make educated recommendations.
• Acts as liaison between Business and IT, as assigned.
• Supports the Application Subject Matter Experts in development of estimates / validation of suppliers’ estimates.
• Supports application testing, implementation, and training activities.
• Performs quality review checks on project deliverables.
• Supports users in building Business Case, including cost / benefit analysis, risk assessment, project scope, and development of a high level plan.
• Drives day-to-day prioritization of work on capabilities, working with business.
Education Requirements:Bachelors degree or equivalent.
Experience Requirements: Level II:1 year as a Business Analyst Level I or 4 years of experience in related areas.
Special Skill Requirement
• Experience with Agile SCRUM methodology and business analysis methodologies preferred.
• Ability to communicate technical concepts to all audiences verbally and in writing.
• Basic understanding of open systems architecture including integrations with vendor packages, relational databases, message queues, web services and legacy systems.
• Experience with Guidewire suite of insurance applications preferred.
• Business domain experience in P&C Insurance preferred.
(Internal Title: Business Analyst II)
Farmers is an equal opportunity employer, committed to the strength of a diverse workforce.