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Senior Mortgage Loan Officer
Investors Bancorp
Robbinsville, NJ, United States
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Job Description
POSITION OBJECTIVES:
The Senior Loan Officer proactively solicits new residential mortgage business and sells Investors Home Mortgage products to meet established loan quality and production goals.
RESPONSIBILITIES:
• Proactively solicit new residential mortgage business
• Maintain a quality network of business relationships that serve as a recurring source of referrals for new mortgage lending opportunities
• Conduct financial interviews with prospective borrowers in order to analyze financial and credit data, determine customer financing objectives, advise clients of product/pricing policies and guidelines
• Take loan application and accurately gather required information from clients in order to deliver thorough and fully documented loan applications to processing on a timely basis
• Participate in business related development opportunities, community efforts to promote home ownership and professional organizations
• Maintain a positive sales environment by educating potential buyers and referral sources as to the products and services offered by the company
• Cross sell other bank products and services as applicable
• Respond to customer inquiries and referrals at all stages of the overall process to ensure the borrower is a lifelong customer
• Ensure exceptional customer service by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements
• Achieve production goals, as established by the company
• Attend and complete all required training
• Maintain an accurate log of all sales activities and customer meetings
• Acts as a mentor to less experienced Loan Officers and/or Loan Officer Assistants
• Perform other duties as assigned
Requirements
• High School diploma, GED or equivalent experience required
• College degree and a minimum of 4 years industry experience, along with a verifiable, established network of referral business required.
• Superior networking, sales and customer service skills are required.
• Must be able to prioritize, organize, and complete tasks on time.
• Must be detail oriented and possess strong technical skills.
• Must exhibit a polished and professional approach to work.
• Experience in Microsoft Office Suite, specifically Outlook and Excel required.
• Must be a highly motivated individual with the ability to communicate effectively, both verbally and in writing, across a variety of audiences.
• Must be able to multi task in a fast paced environment.
• Must possess current NMLS license as well as have a solid knowledge of conventional and/or government lending guidelines.