This job has expired, please see additional jobs below
Group Rooms Coordinator
Benchmark
Fontana on Geneva Lake, WI, United States
Job Details - this job has expired, please see similar jobs below
Benchmark’s company culture is central to our management philosophy. The company’s stated purpose is “to provide an entrepreneurial environment where determined people dare to create, share, and build futures.
To be the “benchmark” by which all others are judged takes passion, courage, and dedication. We invite you to explore our extraordinary offering of unique opportunities, all with a common goal of providing an unforgettable journey.
Job Description Summary:
The Groups Rooms Coordinator is to act as a mediator between the Front Office, Sales and Conference Planning in regards to all group bookings and conventions. Represent the Reservations Department when dealing with the client for rooming lists, retrieve reports and hotel inquiries.
Job Description:
QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE
High School Graduate or Equivalent. One-Year Reservations Experience. Knowledge of Basic Computer Programs. Minimum Typing Skills of 50 words per minute. Front Desk and/or Group & Conference Experience Preferred.
ESSENTIAL FUNCTIONS:
Must have 100% accuracy data entry into Springer Miller. Review all group booking reports (Delphi) from Sales. Match Delphi and Springer Miller twice a week and confirm booking numbers are correct. Block groups (tentative and definite) in Springer Miller system, generating group rate codes and packages. Set up billing and routing for all group rooms per contract. Attend Group Rooms meeting and present status reports on blocks, pick-up, cancellations, billing and package codes. Interact daily with Conference Planning Managers, keeping up-to-date on changes, VIP’s amenities and billings. Enter correct package codes and billing to all future groups and always audits them before turning over to Reservation Manager and then to Front Desk Manager. Run all pertinent reports for groups: Detailed Guest List, Detailed Reservation List, Rooming Lists, etc. Monitor room type and inventory of all groups as well as group booking cut off dates Work closely with Revenue Manager on room inventory releases and oversell strategy. Work in detail with outside Meeting Planners when necessary.
MARGINAL FUNCTIONS:
Attend all Pre-Conference and Conference Review Meetings as needed.
Equal Opportunity Employer M/F/D/V