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Specialty Healthcare Enrollment Coordinator
Commerce Bank
Kansas City, MO, United States
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Job Expectations:
How would you like to work for a great company that offers career growth and values your skills and experience? For over 150 years, Commerce Bank has built a strong reputation as a “Super Community” bank and is recognized as an industry leader. In today's growing and competitive financial services industry, we look for creative and innovative solutions to meet the needs of our customers. To achieve our results, we recruit the best and brightest employees who ask, listen and solve to meet our customers’ needs!
Healthcare Implementation Specialist is the primary resource dedicated to taking level one support calls from Commerce’s Healthcare Customer Base. Additionally, they are responsible for executing all payment and remittance enrollments within defined SLAs outline in policies and procedures. This role is also responsible other administrative tasks such as weekly and monthly SLA reporting.
Experience/Education
• 4-year college degree or equivalent work experience
• 1-2 years’ experience in Customer Service, Banking or Healthcare
Work Hours: Monday- Friday 8:00am- 5:00pm with 10% travel Required
Technical Knowledge/Skills
• Knowledge or internet browsers and ability to navigate web-based applications
• Proficient in PC Windows Based Systems and Microsoft Office (i.e. Excel, Word, PowerPoint, Outlook)
• General knowledge of electronic and paper transaction processing within a commercial bank
• Excellent communication skills
• Excellent organizational skills
• Strong problem-solving skills
Time Type:
Full time