This job has expired, please see additional jobs below
Personal Banker
Union Bank
La Cañada Flintridge, CA, United States
Job Details - this job has expired, please see similar jobs below
The Personal Banker position is required to proactively attract, deepen and manage comprehensive financial relationships within the mass market, affluent and small business segments. Additional responsibilities include: deliver a differentiated client experience that supports Union Bank’s value proposition through a consultative, needs based approach and proactive relationship management; deploy end to end sales process and own the client experience, including regular face to face client meeting and needs assessments through in depth discovery meetings, solution presentations introducing an array of products / services, implementation of recommended plans, and ongoing client communication; advise and consult with clients to maximize their service usage, loan, insurance, investment, and business opportunities; cultivate internal and external referral networks to source new high value clients; partner with all members of their branch team to ensure client has a positive in branch experience; achieve performance goals through proactive growth and retention of high quality clients with a focus on driving overall profitability to meet bank targets.
This position may be subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements. If at any time the Bank determines that your position requires SAFE Act registration, you will be required to register and to submit to the required SAFE Act background check and registration process. Failure to register successfully or to maintain a status in good standing under the SAFE Act will affect your eligibility for continued employment and may result in your immediate termination.
Management or Supervision: No
Major Responsibilities:
75% - Sales and Business Development
• Act as consultative banker and trusted client advisor, anticipating needs relative to mass market and affluent segment to ensure maximum profitability and cross-sell opportunities are met
• Implement defined sales process with prospective and existing clients
• Conduct discovery meetings, prepare presentations, follow up on client contacts and implement solutions through delivery of comprehensive UB products and services in alignment with client needs
• Establish and maintain excellent working relationships with appropriate business partners (Wealth, Mortgage, Business / Commercial, etc.) to deliver comprehensive, holistic solutions to clients
• Monitor, maintain and update sales activity, pipeline and other pertinent information using sales management tools
• Achieve production goals
25% - Customer Experience and Risk Management
• Engage mass market and affluent clients on value and opportunity related to growing their relationship with the Bank
• Minimize attrition risk through proactive and disciplined call program with regularly scheduled face to face meetings
• Provide advice and solutions based on sound financial principles leveraging considerable resources and expertise within the bank
• Analyze and respond to the needs of the affluent client, balancing risk and opportunity
• Analyze client’s personal credit needs and requests
• Respond to problems clients may experience and ensure proper handling of service requests balancing risk and opportunity
• Consult with operational resources to proactively identify and mitigate operational risk in the servicing of client portfolio
Qualifications
Education, Licensure, Year of Experience (and type of work experience):
• A minimum of 2 - 4 years of commercial and/or consumer lending experience
• Demonstrated professional competency with 4 to 6 years financial sales experience in affluent segment
• College degree or equivalent work experience preferred
• Series 6 & 63 licenses are preferred as well as appropriate state insurance licensing; however, candidates can also enter into Licensed Banker program if not already license
Knowledge, Skills, Abilities:
• Robust understanding of wealth issues and product solutions relevant to affluent clients including financial, estate and tax planning principles
• Demonstrated experience with broad understanding of personal and commercial financial statements and consumer or commercial lending
• Conversational knowledge of investments, trust and credit products
• Proficient knowledge of computer skills required
• Ability to assess client needs and proven client interviewing skills.
• Strong sales and service orientation.
• Strong interpersonal and relationship management skills with demonstrated aptitude for sales.
• Ability to prospect, anticipate needs and close sale
• Communicate effectively with clients of varying levels of business and financial sophistication
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.
We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.
A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it’s the bank’s policy to only inquire into a candidate’s criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.