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Senior Project Manager Team Lead
Jones Lang LaSalle
Chicago, IL, United States
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SUMMARY
The Team Lead is a driven leader who can lead a team of professionals to exceed client expectations for all project management services. They are a pro-active leader who partners with the client to translate their business requirements into world class action plans to be executed by the team. They serve as the client’s trusted advisor to discuss long-term client strategies. A credible, impactful communicator, he/she operates with a “no surprise” approach.
Having a successful track record of leading high-performing teams (including virtual teams) and projects will ensure that only the highest caliber talent is assigned to support the client’s business and that employees and third-party contract resources are held to rigorous performance standards.
The Team Lead has extensive knowledge of leading practices in the Project Management industry and is able to drive innovative and best practice solutions that are best in class. The Team Lead is also a proven leader and manager of people capable of developing talent into a high-performing, world class talent. Role will be based in Chicago, IL.
KEY ACCOUNTABILITIES
LEADERSHIP
• Ability to lead large, diverse teams.
• Demonstrate the ability to create a solution-oriented environment whereby the team is consistently seeking to identify leading edge project management practices focused on delivering value to the client while working within the process requirements of the account and JLL.
RELATIONSHIP MANAGEMENT | CLIENT SERVICE
• Maintain strong working relationships with key clients.
• Drive the “Trusted Advisory” culture throughout all levels of the team. Provide specific examples quarterly.
• Ensure your team is fully aligned and exceeds client and account goals. Make certain your team fully supports all programs and initiatives and proactively identifies opportunities to improve processes and deliverables.
• Insure compliance with client contract requirements.
• Ensure your team is driving and supporting all new and existing programs initiated nationally.
• Maintain strong working relationships with leadership on and off the account.
PEOPLE MANAGEMENT
• Responsible for end to end employee management including; hiring, onboarding, leading developing, and mentor team members.
• Manage 5-7 team members.
• Ensure compliance with HR policies and talent practices such as mid-year and year end reviews.
• Work to establish succession plans, career development plans, conduct regular one-on-one coaching meetings and lead weekly team meetings.
• In addition, ensure accurate data is provided to support staffing models and to align project manager skillsets with work assignments and balance project workload within team
• Maintain Vacancy Time to Fill of < 45 Days.
• 100% completion of performance evaluations.
• Diversify and develop workforce by ensuring a diverse slate of candidates are considered for all open positions, retaining top talent and actively participate in a mentoring relationship.
KEY PERFORMANCE INDICATORS (KPI) | PRICE OF ADMISSION METRICS (POA)
• Promote high performance culture by creating opportunities for involvement in activities including Six Sigma, Peer Reviews, or Idea Sharing.
• Create an environment where direct reports are engaged, understand and are committed to both corporate and client goals.
• Drive the achievement of the JLL initiatives and strategies designed to bring long-term benefit to the company and the account.
• Hold yourself and the team accountable to achieving the designated goals.
BUDGET MANAGEMENT
• Proactively manage and ensure team meets targets for expenses.
• Manage project capital and expense plan.
• Manage diverse spend to a minimum 25%.
• Ensure all project funding and close out processes and procedures are followed.
• Monitor expense reporting to client.
STRATEGY DEVELOPMENT | EXECUTION
• Develop objectives/desired results and work with other Team Leads to achieve completion.
• Monitor scorecard results on various projects and support action plans and follow-up for the assigned areas.
• Oversee the procurement and management all project related resources (A&E, GC's).
• Review budget worksheet calculations.
• Monitor bid tabulations, purchase orders and change order proposals.
• Ensure quality control standards for construction are met (e.g. cost, timing, site building design standards, and specifications).
• Provide project manager oversight during negotiation of construction agreement terms and conditions (e.g. bid process).
• Monitor projects to confirm compliance to specifications
EDUCATION AND EXPERIENCE
• Bachelor degree required, Master’s Degree preferred.
• Ten years of documented, progressive experience in project management with knowledge around property and transaction management.
• Extensive experience in a client-focused, results/metrics-driven organization; Six Sigma/process improvement experience preferred.
• Must have experience leading high-performing teams both in local offices and remote locations.
KNOWLEDGE, SKILLS, AND ABILITIES
• Professional designations such as LEED, PMP or comparables preferred.
• Excellent verbal and written communications skills via 1:1 and group interactions/routines, PowerPoint presentations and email.
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