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Payments Innovation Research Consultant
Discover Financial Services
Riverwoods, IL, United States
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Discover. A more rewarding way to work.
At Discover Financial Services, you’ll find yourself in the company of some of the industry’s smartest and most reliable professionals. And at a company that rewards dedication, values innovation and supports growth.
Thrive in an environment that promotes teamwork and shared success. Build on a foundation of mutual respect. Join the company that understands rewarding careers like no other, with this exceptional opportunity:
Job Description:
At Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers, and which is consistently awarded for both. We’re all about people and our employees are why Discover is a great place to work.Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.
Gathers the competitive and market insights, delivers critical analysis of the intelligence, and develops our competitive value proposition to distinguish our products and services. Facilitates strategic research on emerging technologies and the evaluation and selection of new technologies. Manages the design, performs development and testing of proof of concept (POC) and prototyping activity for innovative concepts and solutions. Collaborates closely with product, marketing, and business development leaders to uniquely position Discover’s innovation. Manages the relationships with key innovation solution vendors.
Responsibilities
• Innovation pipeline developmentcultivates, rationalizes, and socializes, both internally and externally, new programs or solution opportunities.
• Identifies and executes new innovation ideas to improve upon the payment experience and security to ensure high customer satisfaction.
• Synthesizes current business intelligence or trend data to support recommendations for action.
• Leads the planning, implementation, and management of the Innovation and Development function.
• Define Discover Global Network’s perspective on emerging technology and develop recommendations on to how to proceed, including recommended business models and strategic roadmap
• Manage exploratory research projects from the RFP stage to the implementation of the recommended strategy
• Consult with internal and external stakeholders to identify areas for innovation
• Analyze competitive market strategies through analysis of related product, market, or share trends
• Lead the internal socialization of innovation and education through the creation of events and various awareness activities
• Help lead the team’s activities as it relates to engaging startups and managing relationships with universities
Skills:
Minimum Qualifications
At a minimum, here’s what we need from you:
• Bachelor’s Degree in Marketing, Business, or related field
• 4+ years of experience in Product Management, Business Intelligence, Innovation, or related field
• In lieu of a degree, 4+ years of experience in Marketing, Innovation, or related field
Preferred Qualifications
If we had our say, we’d also look for:
• Master’s Degree
• Previous experience guiding strategies in the product space or consulting experience
• Strong communication/presentation skills
• Previous research experience in the payment services/credit card industry
Discover Financial Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, among other things, or as a qualified individual with a disability.