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Director, Category Management
USAA
San Antonio, TX, United States
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Purpose of Job
We are currently seeking talented Director, Category Management for our San Antonio, TX facility.
Provides leadership and direction to a team of individual contributors working to establish and implement third party sourcing strategies for a category of direct and indirect spend to secure the best total value of goods and services in support of line of business and / or enterprise needs. Leverages expertise, including but not limited to commodity experience, supply and demand, market pricing, competitive intelligence, industry trends, geopolitical risks, financial analysis, etc. to build, inform, execute, and manage category plans to achieve established strategic goals. Oversees a team that developments and manages relationships with business leaders, enterprise stakeholders, operational partners (centralized sourcing and procurement, legal, compliance, finance, experience and product owners), and strategic suppliers. During early maturity of the category management discipline, the role will be responsible for building the capability, leading the organization through change, as well as operating effectively in a large matrixed evolving organization to influence category strategies and direction. Leads a team of individual contributors. This role may reside in the centralized sourcing and procurement organization or in a line of business.
Job Requirements
• Mentors, coaches, and monitors efforts of less experienced category managers and provides feedback to enable success.
• Sets goals for performance and deadlines to achieve operational goals and communicates them to subordinates.
• Monitors sourcing activities of subordinates, and provides ongoing sourcing guidance.
• Understands financial service industries regulatory requirements and provide recommendations to align to business strategy through subordinate employees.
• Builds short-ter, project plans and leads change in an agile environment to ensure achievement of the category strategy -- development and execution of guidelines / guardrails, change and communication plans, processes, procedures, training, etc.
• Monitors relationships of team with business leaders, enterprise stakeholders, operational partners (centralized sourcing and procurement, legal, compliance, finance), and strategic suppliers.
• Maintains oversight of complex categories; facilitate escalation and collaborative resolution of all issues impacting suppliers’ execution of category strategy.
• Leverages technical, market, and competitive expertise to identify viable third-party solutions, evaluate total cost of ownership, lead or support contract negotiations, develop critical performance measures, assess compliance with third-party risk standards, monitor adherence to contractual terms, etc.
• Consistently monitors and evaluates categories of subordinates to identify potential category solutions enabling delivery of products and services to members.
• Actively monitors and manages aggregate supplier spend data within assigned spend category.
• Manages demand activities for team categories and is accountable for the work of unit staff.
• Drives continuous improvement for team and categories under management.
• Monitors employee productivity and provides constructive feedback and coaching.
Minimum Requirements
• Bachelor's degree required. 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree
• 8 years of experience leading the strategy for the sourcing of a specific Commodity/Category Management and experience in owning the advancement of the strategy for augmented business needs
• Experience with relevant data management tools
• Strong presence with the ability to collaborate and lead through transformational change
• Deep understanding of supplier portfolio management with equally strong skills in selection and auditing of suppliers
• Demonstrated knowledge and experience in strategic, tactical contractual negotiations and dispute resolution and client relationship management
• Analytical skills with the ability to synthesize data and formulate insights in support of specified category(s)
• Strong communication skills with proven ability to influence and drive solutions across all organizational levels
*Qualifications may warrant placement in a different job level.*
When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.
Preferred
• Property and Casualty vendor management experience
• Experience directly overseeing contracts
• Risk and Compliance 3rd party management experience
• Property and Casualty Analytics experience
***Selected candidates will attend and complete the Management Development School program in San Antonio, TX, during their first six months in position.***
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
At USAA our employees enjoy one of the best benefits packages in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.
USAA also offers a variety of on-site services and conveniences to help you manage your work and personal life, including seven cafeterias, two company stores and three fitness centers.
Relocation
assistance is availablefor this position.
For Internal Candidates:
Must complete 12 months in current position (from date of hire or date of placement), or must have manager’s approval prior to posting.
Last day for internal candidates
to apply to the opening is 02/13/19 by 11:59 pm CST time.