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Receptionist
Jones Lang LaSalle
Dallas, TX, United States
Job Details - this job has expired, please see similar jobs below
Job Summary
Provides general office support with a variety of clerical activities and related tasks. The receptionist will be responsible for answering incoming calls, directing calls to appropriate associates, conference center management, flow of correspondence as well as additional clerical duties.
Area of Responsibility
• Front Desk Duties
◦ Greet/ host/ provide support for guests, visitors and employees
◦ Answer all in-coming calls
◦ Answers telephones and directs the caller to the appropriate associate. Will transfer a caller to an associate’s voice mailbox when the associate is unavailable.
◦ Maintain front desk and appearance
◦ Stock and maintain waiting area pantry.
◦ Update phone lists
◦ Respond and follow through to requests for information and communicate with all levels of management with minimal supervision
• Conference Center Duties
◦ Maintain all conference rooms for cleanliness / reserve conference rooms, including ordering and/or setup
◦ Catering invoicing and coding
◦ Maintain conference room booking system (Condeco) and resolve client conflicts.
◦ Work with and assist hospitality staff with setups and catering orders
• General Office Duties
◦ Working knowledge of ticket system (Corrigo)
◦ Assist (clerks, hospitality and FM team) when needed
◦ Assist with occupation data and floor plan submissions.
◦ Resolve problems associated with all building services including: janitorial, mailroom, copier services, parking, badging, and conference rooms.
◦ Assists with the coordination and scheduling of office/building maintenance activities
Skills, Knowledge and Abilities
• Education and Training
◦ High school diploma or Equivalent
• Years of relevant experience
◦ 1 - 2 years prior experience
• Skills and knowledge
◦ Excellent customer service and relationship building skills
◦ Strong organizational, interpersonal and communication skills
◦ Working knowledge of Microsoft Word, Excel, Power Point, Outlook, Mapping and database software
◦ Working knowledge of audio visual equipment located in the conference rooms