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Training Specialist
Enova Financial
Chicago, IL, United States
Job Details - this job has expired, please see similar jobs below
Location: Chicago
What you'll do:
As a Training Specialist, you’ll be responsible for designing and facilitating training programs to various audiences including new hires, existing employees, and managers both in the call center and throughout Enova. You are bright, energetic, and a creative problem-solver. You will build relationships with key stakeholders, bring innovative ideas to our training processes, and help drive key initiatives throughout the organization. In short, you’ll play a key part in developing Enova’s talent through thoughtful development initiatives that support our culture.
Areas of focus:
• Teach new hires technical knowledge and product specific information along with professional communication skills.
• Facilitate professional development focused programs such as Adapting to Change, DiSC, Emotional Intelligence, and Career Development.
• Design instructional materials and training programs using a variety of methods.
• Perform regular quality control and analyses, update training materials, internal wiki, and other resources as needed.
• Identify and implement improvements to current training curriculum.
• Successfully liaison with other departments to identify gaps in performance and determine training needs.
You’re right for this job if you have:
• A Bachelor’s degree in Instructional Design, Adult Learning, Communication studies, Business studies, Psychology or a related field.
• 3-5 years of previous professional training and/or talent development experience in a high demand, high output role with a proven record of success and accomplishment.
• Knowledge of needs analysis and instructional design methodologies.
• Ability to evaluate a learner’s learning style and identify development needs.
• Experience working with on-line and web-based learning development, delivery, and learning management tools. (e.g. Articulate, Web-Ex, etc)
• Strong proficiency with Microsoft Suite: Word, PowerPoint, and Excel.
• The ability to be flexible with work schedule at times and willing to occasionally work early morning or night hours to support the company’s international presence.
• Ability to travel, up to 40% of your time will be spent facilitating training and/or working in our Gurnee office.
Kudos to you if you have:
• Financial industry experience.
• E-learning design experience.
• Learning Management System (LMS) experience.