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Administrative Assistant
TSYS
San Rafael, CA, United States
Job Details - this job has expired, please see similar jobs below
Every day, the people of TSYS® and Netspend® improve lives and businesses around the globe through payments. We make it possible for millions of people to move money between buyers and sellers using our payments solutions including credit, debit, prepaid and merchant services. We are "People-Centered Payments", and our team has the unique opportunity to help create a world in which payments make people's lives easier and better. This is both a tremendous honor and an important responsibility for those who accept the challenge. If you are looking to make a valuable difference for people everywhere — and for yourself — we may have the right place for you.
Summary of This Role
Answer telephones, screen calls, and take messages so callers/visitors are dealt with promptly, courteously, and accurately. Transcribe, type, format, and proofread a variety of material using word processing, presentation, graphics and spreadsheet software. Coordinate internal and external meetings. This may include scheduling meeting times, making travel arrangements for attendees, and ensuring that various meeting amenities are available. Manage the appointments and schedules of staff in the unit. Activities may include distributing incoming mail, preparing outgoing mail, filing, maintaining office supplies or other inventory.
What Part Will You Play?
• Acts as the central point of contact for visitors, supporting management or a functional group. Develops an understanding of manager's work style and requirements. Applies this knowledge to determine which scheduled events, meetings, and requests are most appropriate for allocation of manager's time. Demonstrates the ability to interface with team members and external associates. Manages, plans, and verifies manager's calendar. Answers, screens, and routes incoming phone calls; opens and prioritizes mail. Reviews and prioritizes manager's emails, as directed.
• Performs administrative functions and low-level management tasks, employing good judgment in answering telephone and email correspondence, independently managing filing systems, mail distribution, organizing meetings and drafting inter-office communications. Researches, analyzes, and drafts information for inclusion in reports or presentation materials and creates charts, graphs, or tables. Collects and compiles additional information. Creates meeting agendas and documents meeting minutes.
• Coordinates time and people to schedule meetings/events, both on and off-site. Reserves conference rooms, Meet Me Lines, or video conferencing locations. Partners with catering/vendors to order refreshments, as needed. Works with travel department to coordinate travel arrangements, itineraries, and agendas, as directed. Gathers required documents for expense reporting. Prepares and produces expense/budget reports for management review.
• Researches and prioritizes issues and concerns addressed to the manager. Determines appropriate course of action, referral, or response using sound judgment. Consults manager on appropriate resolution or response before taking action. Provides basic information to callers which requires general knowledge of company policies, practices, and operations. Follows up with manager to ensure commitments and deadlines are met.
• Takes inventory of office supplies. Submits order request for approval and places orders, as directed. Maintains paper restocking for fax machines and printers. Serves as a knowledge source for department staff regarding corporate policies, procedures, and other functional requirements.
What Are We Looking For in This Role?
Minimum Qualifications
• High School Diploma or Equivalent
• Typically Minimum 2 Years Relevant Exp
• Customer service or administrative support
Preferred Qualifications
• Associate's Degree
• Administrative Assistant or Business Administration
• Typically Minimum 4 Years Relevant Exp
• Customer service or administrative support
• Administrative Assistant certification (i.e. Certified Administrative Assistant, International Association of Administrative Professional)
What Are Our Desired Skills and Capabilities?
• Skills / Knowledge - As a skilled specialist, completes tasks in resourceful and effective ways.
• Job Complexity - Works on assignments requiring considerable initiative. Understands implications of work and makes recommendations for solutions.
• Supervision - Proposes methods and procedures on new assignments. May be informal team leader.
• MS Office - Create Word, Excel, and PowerPoint presentations for divisional use and correspondence
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US Applicants:
TSYS is an equal opportunity employer (EOE) committed to employing a diverse workforce and sustaining an inclusive culture. For more information about your rights, click here.
Qualified individuals with disabilities may be entitled to reasonable accommodations to assist in their pursuit of employment with TSYS. This includes assistance in completing the job application (online or otherwise) and reasonable accommodations during the hiring process. For assistance with reasonable accommodations needed to apply for a job, please contact the TSYS Pay and Benefits Center between 8 a.m. and 7 p.m. Eastern Monday-Friday at +1.706.644.8747 or +1.877.644.8747 or email at PayandBenefits@tsys.com.
EOE/Minorities/Females/Vet/Disability
Outside of US Applicants:
TSYS is committed to diversity and equal opportunities for everyone. We are committed to ensuring that all job applicants and team members are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, age or any other characteristic prohibited by law. For more information, please refer to our Code of Business Conduct and Ethics, found here.