This job has expired, please see additional jobs below
Service Specialist
Edward Jones Investments
St. Louis, MO, United States
Job Details - this job has expired, please see similar jobs below
Opportunity Overview
• Provide a high level of service to branch office associates and clients via incoming phone calls and written requests
• Take ownership of complex situations and work in partnership with branch office associates and Operations departments to create solutions to best serve our clients
• Respond to calls and written requests while meeting both quality and quantity expectations
• Work independently and in partnership with team members to satisfy client needs
• Provide fellow associates and branch offices with easy access to information, friendly support, and reliable solutions
Position Requirements
• Ability to learn and apply technical information including hardware, software and internet proficiency
• Strong service background and desire to be in a customer service position
• Excellent verbal and written communication skills
• Strong problem solving skills
• Ability to make appropriate and timely decisions
• Ability to understand and identify risk
• Desire to work in a dynamic fast-paced team environment
• Ability to accept and adjust to change
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.