This job has expired, please see additional jobs below
Operations Sales Support Officer
De Lage Landen
Des Moines, IA, United States
Job Details - this job has expired, please see similar jobs below
What is DLL?
DLL is a global provider of asset-based financial solutions in the Agriculture, Food, Healthcare, Clean Technology, Transportation, Construction, Industrial and Office Technology industries. We collaborate with equipment manufacturers, dealers and distributors in more than 35 countries to enable businesses to obtain and use the assets they need to contribute meaningfully to the world.
Do you believe businesses should have a bigger ambition than short term profit? If you do, join DLL’s mission to ‘See what counts’. You’ll be part of a team that gets the right tools into the right hands. A team that understands the heart and soul of our partners’ business. A team that provides original financial solutions to sustain success for generations.
Purpose of Position:
The Sales Support Officer will be responsible for performing the beginning to end process for incoming credit applications and support territory and internal Account Managers in the Golf and Turf, Agriculture and Food production business segments.
Requirements:
• Receive, process and manage incoming credit applications in accordance with concerning policies and procedures, aiming at a timely, accurate and high-quality handling of the application process in order to optimize the performance with existing vendor and dealers.
• Support territory and internal Account Managers with quote requests
• Follow up with Account Managers on end-customer contract deficiencies aiming at a timely, accurate and high-quality deficiency resolution process.
• Liaise with Operations on conversion and activation of the end-customer contract
• Answer, handle or put through telephone calls aiming at effective and efficient, internal and external, communication and information providing as a basis for customer satisfaction
Qualified Candidates Will Have:
• Knowledge of processes related to Sales Support
• Ability to interact with colleagues to contribute to an effective and efficient Sales Support process
• Ability to handle incoming credit applications, review documents and identify errors
• Ability to identify potential process improvements and escalate accordingly
• Two working days per year volunteering for a local charity
• Flexible hours with possibility to work from home (within job scope)
• Career development opportunities: online learning, member development programs, Tuition reimbursement program.
• Company matching 401k program
• Industry leading Paid Time Off package
• Outstanding Medical, Dental, Vision benefit programs
• One month fully paid sabbatical after seven years of service
How To Apply:
DLL thanks all applicants. We advise only those who qualify for an interview will be contacted. Hiring subject to successful completion of a background check and drug test. EOE
Please visit our website www.workingatdllgroup.com to apply online.