This job has expired, please see additional jobs below
Contact Center Digital Support Representative
Commerce Bank
St. Louis, MO, United States
Job Details - this job has expired, please see similar jobs below
Job Expectations:
Contact Center Digital Support Representative - Creve Coeur (Full Time and Part Time)
How would you like to work for a great company that offers career growth and values your skills and experience? For over 150 years, Commerce Bank has built a strong reputation as a “Super Community” bank and is recognized as an industry leader. In today's growing and competitive financial services industry, we look for creative and innovative solutions to meet the needs of our customers. To achieve our results, we recruit the best and brightest employees who ask, listen and solve to meet our customers’ needs!
Job Duties:
The Digital Banking Support position answers customers phone requests regarding all digital banking products/services offered (Online banking and bill payment enrollments, bill payment/transfer assistance, POP money transfers, e-Statements, alerts, mobile banking…) Identify the compatibility of customer operating systems and browsers with requirements for adequate use of the Online Banking product to support customer usage.
Qualifications:
Some College Preferred
High School Diploma or GED required.
2 year’s customer service experience required.
1 year banking experience preferred.
Proven problem-solving skills
Proven verbal communication skills
Proficient in using Personal Computers/tablets in a Windows environment required.
Knowledge of Internet functionality web/mobile required.
Time Type:
Full time