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Project Manager
First Citizens Bank
Raleigh, NC, United States
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Responsible for helping develop and execute fully integrated communications plans that convey the bank's strategic corporate priorities and our Statement of Purpose to key audiences in a way that positively reflects our brand and Forever First promise. This includes leveraging internal channels to creatively share information that engages associates and supports the company's leadership and corporate priorities.This work includes, but is not limited to: 1) executive and senior-level leader communications; 2) targeted internal communications; 3) intranet stories (including conducting interviews, researching and writing articles, editing submissions, proofreading, managing the review/approval process, and overseeing the design layout and publishing); and, 4) podcasts and videos (in conjunction with creative services partner). A key part of this work is generating and managing communications plans for key bank-wide strategic projects to ensure timeliness and consistency of messaging, effective collaboration among internal partners and integration of our Statement of Purpose when possible.The role also includes acting as a liaison between various lines of business to make sure strategic bank-wide messages are cohesive and presented appropriately.
Position Requirements:
Bachelor's degree with a minimum of 8 years communications and professional writing experience
High school diploma with a minimum of 12 years communications and professional writing experience.
Exceptional verbal, written and interpersonal communication skills and consulting skills.
Ability to interact with integrity and a high level of professionalism with all levels of associates and management.
Strong collaboration and partnering skills.
Strong attention to detail and accuracy skills.
Strong time management skills and ability to meet deadlines.
Ability to work effectively in a fast-paced team environment and across all organizational levels, where flexibility, collaboration and adaptability are important.
Knowledge and understanding of project management and implementation in a matrix environment.
Ability to work strategically with multiple assignments and frequently changing priorities.
Experience creating comprehensive communications plans identifying necessary audiences, channels and objectives.
Expertise in Microsoft SharePoint, Excel, PowerPoint, Word and Outlook.
Working knowledge of photography, videography and podcast creation preferred.
Ability to work outside of the normal workday and willingness to work flexible hours as needed.