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Vice President, Employee Relations
MasterCard
Purchase, NY, United States
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Who is Mastercard?
We are the global technology company behind the world’s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.
Vice President, Employee Relations
Role
• Provide expert advice to HR, managers and employees about company policies and processes
• Investigate employee relations concerns, including complaints of discrimination, harassment, retaliation and other work-related issues
• Prepare investigative documentation, including interview notes and summary of findings
• Prepare, track and maintain appropriate investigation and reorganization data and documentation
• Use case management system to manage cases from intake to resolution
• Provide and manage periodic reporting to relevant senior stakeholders
• Ability to establish strong cross-functional relationships at all levels and geographies
• Partner with relevant control functions on investigations and outcomes
• Develop global guidance documents, materials and training for HR
• Develop, drive and deliver employee relations strategies, guidelines and procedures
• Partner with internal employment counsel, compliance and HR Business Partners to effectively manage employee relations issues/investigations
• Develop and deliver training regarding HR policy and processes for HR, business leaders and employees as needed
• Proven project management skills with demonstrated ability to manage global projects
• Create insights from data to inform process and improvements to drive a culture consistent with Mastercard values
All About You
• JD with employment law focus and/or experience (10+ years)
• Experience advising on a wide range of employee relations issues
• Strong investigative skills
• Strong analytical and problem solving skills with ability to organize and analyze data
• Excellent interpersonal skills with demonstrated patience, tact, and respect
• Exceptional detail and follow-up skills
• Excellent verbal and written communication skills
Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.