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Manager
Visa Inc.
Highlands Ranch, CO, United States
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Company Description
Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.
Job Description
As a Performance Test Manager, or Manager of Testing Tools, you will oversee a high performing team of Performance Engineers based in our Highlands Ranch, CO location. This team is the Center of Excellence for Performance Testing/Engineering accountable to customers throughout all technology lanes within Visa. In addition to the testing services, this team owns, supports and maintains the suite of testing tools used across an even broader swath of technology lanes.
This role involves working closely with Individual Contributors, Managers and Product Partners across multiple geographic locations, platform focuses and technology stacks, ensuring adequate focus, prioritization and delivery. The successful candidate for this position will directly manage the day-to-day, forecasting, planning and execution for a team of seven Engineers and report to the Director of Testing Tools and Core QA also based in Highlands Ranch.
Responsibilities
• Demonstrate Visa's core values, maintaining a delivery-focused approach while
• Cultivate, support and promote an organizational culture that provides for high performance, high morale, collaboration and innovation
• Encourage and empower direct reports to make appropriate technical decisions and recommendations
• Actively manage resources in alignment with program/project needs and priorities
• Mentor and encourage growth for the team in alignment with both their career aspirations as well as the needs of Visa
• Work closely with peer in Singapore to ensure adequate and appropriate follow-the-sun coverage, backups and coverage
• Partner with Development, DevOps, Support, Product and PMO to identify and deliver to clear expectations and requirements
• Monitor tool advancements, assessing benefits, needs and feasibility for adoption
• Identify and seek new opportunities for growth, expansion, process improvement and benefits to our customers
• Oversee, mentor and assist Engineers in all aspects of Performance Engineering
• Clearly communicate both formally and informally project/program status, risk and impact, escalating when/where appropriate
• Encourage and enable the team to deliver upon their personal development goals, as well as organizational goals set at all levels
Qualifications
• Bachelor's Degree in a Technical Discipline required. Advanced degree a plus.
• 10+ years of experience in a technical role within the Software Development Lifecycle
• 5+ years of management experience within the Software Development Lifecycle
• Prior experience managing resources across geographies is preferred
• Strong organizational capabilities with high attention to detail
• Proven record of analytical success and strong critical thinking skills
• Demonstrated ability to communicate advanced technical issues both verbally and in writing to technical staff, product partners and senior management
• Technical experience and proficiency with Web Applications, Web Services, Java, .NET, IIS, SQL Server, MongoDB, Tomcat/TCServer, JavaScript
Additional Information
All your information will be kept confidential according to EEO guidelines.