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Treasury Management Training Support Associate
Huntington Bancshares
Youngstown, OH, United States
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Description
Provides advanced technical support to internal customers and external customers to resolve product or service inquiries regarding system and technical issues at the company and/or user level. Coordinates the resolution of technical issues with the operations/technology group. Guides and directs the technical implementation of Treasury Management tools and systems for customers to support the applicable Treasury Management products. Evaluates customer needs and independently determines what tools are best suited for them. Determines what products and services are best suited for the customer for additional cross sell. Facilitates training on Huntington's products, services and systems for both external customers and internal colleagues. Maintain an in-depth knowledge of commonly used concepts, practices, and procedures within the Treasury Management segment. Responsible for focus and awareness to identify, assess and manage risk; and adhere to policy and procedure acknowledgements.