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Senior Product Owner
Liberty Mutual
Boston, MA, United States
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Description
Senior Product Owner
We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance.
The Senior Product Owner will be aligned within Global Talent Technology. Our critical focus areas are the implementation of Liberty Gateway, Time Management and Payroll systems across the world.
About the job:
• Sets ambitious and clear channel strategy, develops comprehensive product vision and translates into specific feature strategies and roadmaps for less complex journeys and/or product(s).
• Responsible for business results of the related set of customer journeys or products as measured by relevant KPI`s.
• Responsible for communicating the product vision effectively to key stakeholders and team members. Works closely with IT and other Business Unit counterparts to ensure resource alignment in support of product vision and roadmaps
• Ensures customer-driven design considering user pain points & usability test results, while using market & industry knowledge to deliver a well-positioned product
• Owns alignment of development and business resources on goals and priorities while working with stakeholders and team to remove roadblocks to execution.
• Directly manages a small team of Product Owner/ Associate product Owners who are responsible for all aspects of customer journey/product lifecycles. May also act as a Product Owner for a squad.
• Participates to provide feedback, support, coaching, in sprint-and release plans together with Scrum Master.
• Manages delivery of scope, partners with delivery teams to ensure user stories are clear and resolves open issues/questions quickly and efficiently. Acts as the `voice of the customer.`
• Leads the analysis of feasibility, cost ramifications, economies, or other aspects of planned or potential programs.
• Approves final stories and approves completed user features or series of features.
Desired skills:
• Advanced knowledge of Agile development methodologies as typically acquired through a Bachelors` degree in relevant field (business, computer science, etc.) and a minimum of 7 years` experience in business, engineering, technology and/or consulting. Master`s degree preferred.
• High level of proven T&ES business expertise needed to set clear priorities for product and understand business value impacts.
• Technical proficiency required to participate in sprint planning and have an informed, independent voice.
• Strong influencing skills in order to be seen as the decision maker when interfacing with business, and willingness to dissent with both teams and business.
• Proven experience with Agile practices and expectations.
• Comfortable with making decisions with some level of uncertainty.
• Strong communication skills, both written and verbal.
We take care of our employees…
We strongly believe that a great job should keep you happy both at work—and in life. That’s why we offer:
• Workplace Flexibility
• Wellness Perks
• Collaborative workspaces
• Sit/stand desks
• Career development, programs and classes
• Diversity & Inclusion programs
• Commuter Benefits
• Adoption Assistance
• College Savings Plan
• Education reimbursement
• Hackathon Events