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Regional Manager, Mortgage Sales
Hancock Holding Company
Tampa, FL, United States
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JOB FUNCTION / SUMMARY:
The Regional Sales Manager – Mortgage is responsible for planning, organizing, and directing strategic initiatives, sales development, leadership, and management of mortgage production throughout their assigned region. This position is responsible for leading their team to achieve production goals, coaching and development of Production Managers, and their respective Mortgage Loan Officers (MLO).
DUTIES & RESPONSIBILITIES:
Provide strategic direction, business plans, and oversight to ensure the region is maximizing retail production, while maintaining efficient and accurate operations
Develop/execute regional market strategy to increase retail volume, market share and profitability
Coach team on identifying new business opportunities throughout regions to facilitate consistent performance
Collaborate with Producing Managers to evaluate retail performance within assigned markets
Lead Producing Managers in management activities such as efforts to recruit and hire qualified individuals
Responsible for communication and implementation of company policies and procedures
Oversee management of P&L for region
Promote Hancock and Whitney brands in assigned geography. Support efforts that enhance the brand
Participates in regulatory reviews; audit examinations, regulatory problem case resolution interviews as necessary
Any other job responsibilities requested by management
SUPERVISORY RESPONSIBILITIES:
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE:
Bachelor’s Degree in business or related field and minimum 8 years of mortgage production experience strongly recommended, with at least 3 years supervisory/management experience or an equivalent combination of education and experience. Non-Mortgage Regional Sales Leadership of at least 8 years of experience will be considered.
Valid NMLS License required
Demonstrated knowledge of budgeting, P&L statements and other financial reports
Regional market knowledge including key competitors, high profile recruits and potential business opportunities
Knowledge of mortgage industry, regulatory environment and financial markets
CORE COMPETENCIES
The company has identified a set of core competencies that are vital to our business achieving a competitive advantage and delivering a unique value to our customers. These competencies are the capabilities each and every associate must exhibit through commitment and demonstration to fulfill this competitive advantage.
Each associate must be committed to:
• Business Ethics: carrying out the business as per self-acknowledged moral standards
• Organizational Support: supporting the company’s goals and objectives
• Quality & Quantity: accuracy and completeness while striving for increased production
• Safety & Security: adheres to the banks policies and procedures and reports abuse
Each associate must demonstrate:
Adaptability
: embracing change as the work place changes; managing competing demands and unexpected events; enthusiastically accepting challenges.
Dependability: takes a conscientious and reliable approach toward work
Initiative: proactively initiates positive change, ready to take independent action, make decisions and prepares in advance
Professionalism: approaches work and fellow associates with a behavior, attitude and image that portrays respect, trust, courtesy, empathy and integrity.
Diversity: treat all people with respect and honor along with sensitivity to cultural differences.
POSITION SPECIFIC COMPETENCIES
Addressing Conflict—Views conflict as an opportunity and doesn’t avoid difficult issues; resolves conflicts timely, addresses issues directly and seeks solutions
Coaching & Developing—Communicates expectations clearly and provides constructive feedback; actively promotes associates’self development
Implementing the Vision—Sets the vision into motion through workable implementation plans; aligns daily business drivers with the company’s strategy
Promoting Diversity—Treats all people with respect, and sensitivity to cultural differences; encourages different ideas, approaches, and viewpoints
ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS:
Ability to work under stress and meet deadlines
Ability to operate a keyboard if required to perform the essential job functions
Ability to read and interpret a document if required to perform the essential job functions
Ability to travel if required performing the essential job functions
Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an “undue hardship” then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.
DISCLAIMER
This job description is only valid as of the date it was revised. Please contact the HR Compensation Department to obtain the latest version. Information contained herein should be treated as confidential to Hancock Holding Company.
NOTHING IN THIS JOB DESCRIPTION RESTRICTS MANAGEMENT'S RIGHT TO ASSIGN OR REASSIGN DUTIES AND RESPONSIBLITIES TO THE JOB AT ANY TIME
Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.