This job has expired, please see additional jobs below
Account Manager
Intercontinental Exchange
New York, NY, United States
Job Details - this job has expired, please see similar jobs below
JOB DESCRIPTION
The Account Manager is responsible for proactively managing ongoing relationship for a territory of 4 to 40 accounts ranging in revenue from 5M to 60M in annual revenue. The primary role of the Account Manager is to build trust based and value added relationships with key clients within the accounts they manage. The AM is measured on revenue retention with the goal of strengthening and enhancing long term client relationships.
Responsibilities
• The AM will be responsible for all ICE Data Services revenue across all lines of business. They will become proficient across all products and services.
• This particular territory is heavily weighted toward our Connectivity business and this position will require experience within the connectivity financial vertical.
• The AM will take on a leadership role in the coordination of internal resources to ensure the successful execution of client initiatives and problem resolution.
• Performance will measured as a function of quantitative measures based on revenue retention. They will also be measured against qualitative goals such as proactive client engagement and overall client satisfaction.
Qualifications
• Minimum of 5 years of experience working within the financial services industry, with at least three years of account relationship experience.
• Proactive individuals who are detail oriented, comfortable serving as a project coordinator, and who will be a strong customer advocate are highly desired for this position.
• Overall industry knowledge and professional demeanor combined with knowledge of Interactive Data products and services is a must.
• Knowledge of networks, direct market access and connectivity is a must for this position.
• Strong written and verbal communication skills and the ability to interact with senior management internally and externally are critical.
• This position demands an individual who enjoys the challenge of working with large, complex and potentially demanding clients that expect high levels of service, professionalism and expertise.
• Bachelor’s degree is required.
FULL TIME / PART TIMEFull time
Intercontinental Exchange
ICE is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability or veteran status, or other protected status.