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Business Analyst
Fannie Mae
Reston, VA, United States
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Description
THE COMPANY
Fannie Mae provides reliable, large-scale access to affordable mortgage credit in communities across our nation. We are the leading source of funding for housing in America, which means more people can buy or rent a home. We are focused on sustaining the housing recovery, improving our company, and leading change to make housing better.
Join our diverse, high-performing team and make a difference as we work together to enable access to a good home.
JOB INFORMATION
Examine, assess, and document business operations and procedures of operating or administrative unit. Relate these procedures to IT/IS systems and applications that are designed to enable the operating unit to accomplish its objectives. Assist operating unit staff by developing reports, downloads, and analyses from discipline-specific systems and applications. Provide input to IT/IS specialists in development projects to assist in developing specifications and functionalities in IT systems.
KEY JOB FUNCTIONS
• Assess business operations and processes of assigned office or business unit to understand procedures, information flows and handoffs, decisions, communications pathways and the like.
• Participate in meetings and projects with client staff, project managers, and developers to automate, upgrade, or expand applications that accomplish business operations of assigned work unit(s).
• Create, design, and format technical specification documentation including architecture diagrams, process flows, and other information or processes needed to describe required system changes for development, QA, and other internal customers.
• May provide support to applications in production by tracking production problems and troubleshooting them to sustain application in production.
• Develop queries, analyses, or reports from applications for operations or management staff of assigned business unit(s).
• Provide guidance or technical supervision to less experienced staff performing similar functions.
Qualifications
EDUCATION
• Bachelor's Degree or equivalent required
MINIMUM EXPERIENCE
• 4+ years of related experience
SPECIALIZED KNOWLEDGE & SKILLS
• Excellent analytical, critical thinking and interpersonal skills
• Experience creating business requirements using Agile and Waterfall methodologies
• Ability to work independently and act as a project lead working with stakeholders to determine system/application requirements
• Ability to effectively initiate action, collaborates with others, and drives action items to resolution.
• Strong attention to detail, well organized and ability to self-prioritize multiple activities.
• Strong collaboration skill and works well in team settings.
• Excellent Communication and presentation skills.
• Working knowledge of MS office, Visio, JIRA , and DOORs Requirements Management Tool
EMPLOYMENT
As a condition of employment with Fannie Mae, any successful job applicant will be required to pass a pre-employment drug screen and to successfully complete a background investigation.
Fannie Mae is an Equal Opportunity Employer.