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Receptionist
Wintrust
St. Charles, IL, United States
Job Details - this job has expired, please see similar jobs below
Description
Position Summary:
Provides a high level of quality customer service to all customers whether in person or on the telephone. Greets customers, determines their needs, and notifies appropriate staff. Projects a professional and friendly image of the bank and the community it serves.
Essential Duties and Responsibilities:
• Greets customers, vendors, job applicants and other visitors.
• Assists in the opening and closing of the bank
• Answers & directs telephone calls (take messages, etc.)
• Maintains backup tapes
• Sort, distribute in and outgoing mail
• Notary Public
• Orders supplies for branch
• Assists in Personal Banking function by performing the following duties:
◦ Performs basic services for customers; accepting check re-ordering requests, re-encoding ATM cards, receiving safe deposit payments, etc.
◦ Answers basic customer questions; i.e. services and products available, CD rates, account characteristics, etc.
◦ Customer correspondence
◦ Escorts customers to the safe deposit boxes
• Travel between branches is required; some travel between banks may be necessary
• Various other tasks as assigned
Qualifications
Some college is preferred
High School Diploma
Fluent in MS Office
Excellent interpersonal skills is required
Pleasant and professional demeanor is essential
Should have experience taking orders and satisfying the requests of customers