This job has expired, please see additional jobs below
Loan Accounting Specialist
Santander Consumer USA Holdings
North Richland Hills, TX, United States
Job Details - this job has expired, please see similar jobs below
Description
Summary of Responsibilities:
• The Loan Accounting Specialist shall be responsible for processing monetary and non-monetary transactions to customers’ loans, in compliance with the Department’s policies and procedures’ in a timely and accurate manner.
Essential Functions:
• Prepares daily monetary upload transactions through batch cycle entries while maintaining records, files and controls
• Using Excel and the Aspen Payment Processer, create and balance all daily loan monetary batches
• Apply proper treatment to reverse to reapply cash and non-cash adjustments following departmental business rules
• Provide daily support and resolution to all internal SC customers regarding escalated issues
• Manually corrects all monetary and non-monetary system exception errors due to system defaults within automated processes or systemic limitations
• Supports the Servicing Department, OOP, ASU and other areas of the business by meeting departmental SLA’s on all inbound requests
• Research and resolve accounts according to payment disputes in relation to missing payments, misapplied payments, unauthorized payments and overpayments
• Promotes a cooperative and productive work environment
• Maintain effective communication with all colleagues, customers and third parties
• Updates the system with proper documentation for research, tracking, reconciliation and repository purposes
• Create and upload Auction/Sale postings and wire transfers to reconcile and resolve exceptions
• Review and approve all customer related refunds to ensure accurate accounting and compliance to policies and procedures
• Manually research and resolve all bank and payment channel related exceptions and related disputes
• Reconcile the master collection account to ensure system reporting and bank balances are accurately reflected
Other Functions:
• Special projects as requested
• Performs other duties as assigned
• May assist other related departments as required by business needs
Requirements:
• Bachelor’s degree preferred; equivalent combination of education and experience may be substituted in lieu of degree
• 3 years or more experience in Accounting or Finance Services industry preferred
• Experience in maintaining robust daily electronic ledgers for reconciliation purposes
• Ability to demonstrate analytical capabilities
• 2 years system knowledge working within Shaw IL specializing in monetary transactions
• Experience working on multiple concurrent tasks while meeting rigorous deadlines
• Excellent communication, organizational and problem solving skills
• Ability to maintain confidentiality and professional demeanor while working with internal and external customers
• Proficient in basic PC applications, including Microsoft Office
• Intermediate to Advanced Excel knowledge required
Working Conditions:
• Overtime work may be required throughout the year
• Shifts and/or schedules may change throughout the year as dictated by management and business needs