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Business Systems Analyst
Union Bank
Arlington, TX, United States
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The primary responsibility of the person in this role will be to provide technical support for the on boarding of Flow loans. This person will perform a key role in the development of the Loan Boarding protocol for Flow Loans and provide technical support for MSR transfers. This individual will also provide technical support for all Loan Boarding software applications, ensuring the successful transition and onboarding of loans to the Loan Servicing Platform - Mortgage Servicing Platform (MSP). This person will team with Business Partner(s) and Loan Boarding Team members to identify, define scope, test and implement Loan Boarding projects and enhancements.
Major Responsibilities:
• Lead, develop and implement the Loan Boarding Protocol for the onboarding of Flow loans.
• Provide technical support for Loan Boarding software application(s): Black Knight Financial Services (BKFS) Electronic Loan Boarding Interface (ELI), BKFS Loan Boarding Loan Sphere, and BKFS Mortgage Servicing Platform (MSP).
• Perform day to day Loan Boarding activity related to the onboarding of loan originated loans internally, the transfer of Mortgage Service Right (MSR’s), and Flow Loans (loan originated externally).
• Lead and perform data mapping activity, system configurations, testing, defect resolution and implementation of Loan Boarding projects.
• Develop and document and technical specifications/requirements for the implementation of Loan Boarding projects and/or enhancements.
• Implement and manage automated audit processes for the validation of Loan Boarding.
• Support business initiatives by providing technical support for the implementation of Loan Boarding system enhancements and New Product development.
• Communicate verbally and in writing with Business Partners in a clear, concise and effective manner.
• Respond and address problems identified by users.
• Perform analytics to review and mitigate identified problems.
• Look to improve and automate existing and new system operations and processes.
• Contribute to projects by performing task as assigned.
Perform other related technology duties and projects as assigned.
Qualifications
• Bachelor’s degree preferred and 3-5 years of experience or an equivalent combination of education and experience.
• Knowledge and experience with Loan Boarding software application(s): BKFS Electronic Loan Boarding Interface (ELI), BKFS Loan Boarding Loan Sphere, and BKFS Mortgage Servicing Platform (MSP).
• Prior production support/incident management experience.
• Highly proficient in Microsoft Office Suite tools: Excel, PowerPoint, and Visio.
• Demonstrated abilities in Microsoft SQL Server.
• Exceptional organizational skills and great attention to detail.
• Strong analytical and problem solving skills.
• Ability to learn what is needed to achieve results.
• Ability to work effectively on a high-performing team.
• Ability to communicate effectively (written and verbal).
• Resiliency and ability to adapt in a dynamic environment.
• Ability to execute under pressure to meet demanding deadlines.
• Experience working effectively with a global team in a virtual environment.
• Ability to effectively partner with the business and a process team to drive out change and achieve business goals.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.
We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.
A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it's the bank's policy to only inquire into a candidate's criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.