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Document Control Specialist
ServiceLink
Virginia Beach, VA, United States
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A DAY IN THE LIFE
In this role, you will…
• · Prepare modification documents as requested
• · Work independently and proficiently, taking ownership of job
• · Able to react to change productively and handle other essential tasks as assigned
• · Process daily file requests for servicing of loans as needed
• · Prep and scan custodial documents as required
• · Collect, scan and upload documents following set procedures
• · Process requests, orders and coordinates shipment of files to and from storage facility
• · Upload scanned file in DocVelocity
• · Able to react to change productively and handle other essential tasks as assigned
• · Audit vendors work efforts
WHO YOU ARE
You possess …
• Honesty
• Great Work Ethic
• Determination and Persistence
• Eager and willing to add to their job knowledge
• Ability to work in harmony with co-workers
• Leadership potential
• Felxibility
• Self Sufficent
• Excellent communication skills
LoanCare is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, or any other characteristic protected by applicable law.
Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Able to react to change productively and handle other essential tasks as assigned
• Complete all research necessary to close tasks for default, foreclosure, and loss mitigation loans
• Research various county website for missing documentation
• Order and track original documents to and from clients/custodians, and attorneys
• Prep and scan custodial documents as required
• Process daily file requests for servicing of loans as needed
• Process orders and coordinate shipment of files to and from client, custodian and attorney
• Prep and scan files or miscellaneous documents related to the servicing of loans
• Upload scanned images to FileOnQ as required
• Retrieve archived data CDs upon requested
• Prepare modification documents as requested
• Track and distribute custodial documents as required
• Provide weekly updates to team management
• Work independently and proficiently, taking ownership of job
• All other duties as assigned
Document control specialist I maintains, orders and tracks records/documents for the company. Order, track, distribute, prep, scan, index all files related to servicing (custodial, collateral, servicing, default, any/all miscellaneous documents). Communicate and coordinate with external and internal resources to complete tasks within required timeframes.
Qualifications
MINIMUM QUALIFICATIONS
• High school diploma or GED required
• A minimum two years experience in banking, real estate and/or mortgage servicing industry; similar clerical roles may be acceptable
• Typing, Microsoft Word, Excel, 10-key calculator; knowledge of office equipment and of servicing systems (i.e. LPS), aware of various loan products
• Excellent communication skills, both oral and written; ability to work independently; strong analytical, problem solving, research, interpretive and decision making skills; detail oriented; strong leadership, organizational and planning skills; ability to handle multiple priorities and meet deadlines; able to work in a fast-paced environment
• Knowledge of Ginnie Mae, Fannie Mae and Freddie Mac document retention guidelines·