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Senior Scheduler
Jones Lang LaSalle
Pennington, NJ, United States
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MAJOR ACTIVITIES AND RESPONSIBILITIES
• Oversees the work coordination and scheduling function for multiple self-directed work teams.
• Manage weekly scheduling meeting with IFM and client to address priorities and schedule requests.
• Provide logistical coordination with other stakeholders (i.e. stock support, janitorial, grounds, purchasing, customers, security, and predictive maintenance).
• Maintain high computer skills necessary to access CMMS work order system, update equipment history, and access parts/material inventory management system.
• Schedule work with production departments, print when needed/ and or have ready to execute in Mobile application, appropriate work orders when scheduled, track and report on the completion of work.
• Provides department reports and support audits both internal and client run
• Knowledgeable on site building, site utilities and utility distribution systems Knowledgeable on site equipment SOP’s, MIP, and GMP files.
• Coordinate proper safety permitting and provides control of shutdowns, startups, and building services in support of building projects.
• Communicate clearly, understand and acknowledge verbal instructions, and be able to read and interpret work from drawings, written work orders, sketches, blueprints, and technical manuals.
• Able to schedule crews with understanding of duration times, multi craft efforts, and schedule breaker effects on weekly schedules through manpower availability forecasting.
• Manage extension requests and upload approvals as required.
• Present performance data to maintenance teams regularly.
• Work with RCM engineer, leeds on PM optimization and review of associate tasks.
• Develop and maintain standard workflow process and provide a (1) month look-ahead Preventive Maintenance (PM) schedule to the team weekly.
• CMMS liason for site; serve as a liaison for problem solving and escalation. Work with Global Team and Technician on a continuing basis until resolution.
• Monitor monthly KPI Metrics; gather work order history, notes, logs to determine progress of open records; present material to core team on a weekly basis.
• Work with Synovos on material waiting list and impact to scheduling.
• Provide Hard Services monthly KPI/SLA to Facility Coordinator for monthly SLA presentation with client.
• Coordinate work flow to meet site KPIs.
• Manage work orders in CMMS; ensure proper creation, planning, scheduling, update and closure of work order.
• Audit support; run historical data, pull hard copies of work orders.
• Support management by scheduling and assigning work orders.
• Develop customized reports, pulling information from the reporting server.
• Manages and Leads the Planning and Scheduling meeting; coordinate area/site shutdowns with Supervisors and BMS Leads.
• Manages backlog and re-feeding work into the schedule, Managing backlog levels as per KPIs for (30 days, 60 days, and 90 days), and follow up work sent to planners for planning.
• Training on account KPI SLA Metric weekly and monthly reporting. Run weekly Metrics, upload to JLL SharePoint, and reach out to key JLL and BMS Site Leads on problem areas.
• Maintain accuracy of asset, job plans, and PM in CMMS program and communicate and deviations to the appropriate parties.
• Participate in the development of the department’s goals and monitor work activities to ensure compliance with established objectives.
• Manages the CMMS system (Maximo) and other computer systems to maintain records and files essential to meaningful analysis and reporting of maintenance information
• Requires the ability to analyze and direct support for the operation of various systems, determine the cause of any problems/malfunctions and take corrective action as required.
• Flexibility in a high paced changing environment
• Perform other job-related duties and special projects as requested.
Position Requirements:
• Associate degree or combined technical training / direct experience.
• Experience – 10+ years scheduling work teams with CMMS systems
• Requires experience in Bio Pharma facility in a very fast pace environment.
• Fluent in English. Conflict resolution skills. Excellent written and oral communication skills.
• Personal characteristics - Good interpersonal skills, ability to communicate well in both oral and written reports. Leads by example. Manages competing priorities well. Ability to analyze and make decisions based on broad range of data.
• Proficiency in various computer programs such as CMMS (Maximo), MS Word, Access, Excel, Project, Outlook, etc
• Conflict resolution skills. Excellent written and oral communication skills.
• Able to work in a customer service environment interacting with the client. Able to stay on task and work independently with minimal direction and supervision.
• Personal characteristics - Good interpersonal skills, ability to communicate well in both oral and written reports. Leads by example. Manages competing priorities well. Ability to analyze and make decisions based on broad range of data.
• Interface – ability to effectively deal with customer/consumer complaints.
• Must have adequate skills to perform required job functions with minimal supervision.
JLL Is an Equal Opportunity Employer
JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy at https://jll2.sharepoint.com/CorporatePolicies/HR%20Policies/Equal%20Employment%20Opportunity%20and%20Affirmative%20Action.pdf.
If you have questions about careers at JLL or are disabled and require further assistance in applying for a position, please contact us at careers@am.jll.com