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Vice President
Mitsubishi UFJ Financial Group
Los Angeles, CA, United States
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Description
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world with total assets of over $2.4 trillion (as ranked by SNL Financial, April 2016) and 140,000 colleagues in nearly 50 countries. In the U.S., we’re 13,000 strong, working together to positively impact every customer, organization, and community we serve. We achieve this by delivering on our values, putting people first, fostering long-term relationships built on honesty and mutual understanding, and inspiring the best in each other. This is all part of our inclusive, high-performing culture supported by Total Rewards that include our cash balance pension plan. Join a team that’s working to fulfill its vision to be the world’s most trusted financial group.
Summary:
Reporting to the Head of the Issues Management Group (IMG), within the Central Risk & Controls Office (CRCO), the Vice President of Issue Management Reporting is responsible for ensuring accurate and comprehensive reporting is provided regarding the health of the population of issues across the enterprise of the MUFG Union Bank. Under the leadership of the Director of Issue Management Reporting, the Issue Management Reporting team creates transparency for Sr. Executive Leaders, Business Units, Internal Audit Partners, Regulators and other constituents as necessary, to have a comprehensive understanding of issue status based on variables such as:
• Issues Source (i.e.: MSI, IAA, Regulatory, etc.)
• Issue Impact (e.g.: High, Moderate, or Low)
• Progress against stage (i.e.: in planning, remediation, validation & testing, submitted for closure, past due, etc.)
The information and data made available through Issue Management Reporting allows Sr. Executives, Business Unit Leaders, and Issue Owners, as well other business partners, to take the necessary actions and make appropriate decisions to ensure issue remediation efforts stay on track.
Major Responsibilities:
The responsibilities of the Director of Issue Management Reporting include ensuring quality and accurate reporting is made available to designated governance and management routines. Additionally, the Director of Issue Management Reporting ensures the data included in reporting is assessed to ensure the highest degree of quality and accuracy so that senior leaders in the Bank have confidence in the information being provided and can make decisions to ensure the appropriate actions are being taken to drive effective and efficient remediation of issues across the Bank.
The basic responsibilities of the Director of Issue Management Reporting are:
• Provide support as key contact for Issue Management Reporting
• Ensure data and information used for Issue Management Reporting is sourced from the appropriate system(s) of record
• Work with divisional business partners, source system liaisons, technology partners, and the Chief Data Office to identify/resolve issue management data issues and enhance data quality.
• Partner with and engage MUFG entities to confirm data accuracy, issue detail in support of reporting processes and formatting/messaging of reporting content
• Execute reporting requirements in accordance to deliverables tied to reporting schedule
• Coordinate, develop and update written Standard Operating Procedures for reporting processes, data validations, and report change requests.
• Define, maintain and strengthen internal controls for reporting routines
• Establish objective performance management metrics/standards to ensure a high level of performance accountability
• Develop and maintain a central repository of reports and reporting standard operating procedures.
• Perform daily activities of the issue management reporting team and data requests, and data quality control. These responsibilities include:
◦ Prepare and distribute monthly management reports while maintaining the highest quality, reliability and accuracy.
◦ Perform monthly data extract process, including reconciliation and validation of data feeds into source system
◦ Analyze and compile data/information related to enterprise, legal entity, and individual business unit issue management activity
◦ Coordinate the gathering of additional information and/or data from contributing sources and entities for aggregated reporting efforts.
◦ Research and resolve issues impacting issue management reporting accuracy
◦ Oversight of enhancement and maintenance of end-to-end governance controls
• Respond to ad hoc reporting requests (i.e.: unique reporting requests that are not supported by an existing standard management routine).
• Support Director of Reporting and CRCO leadership in generating reporting requirements to support updates to Sr. Management Governance & Management routines, including:
◦ Executive Committee of the Americas (ECA)
◦ Risk Committee of the Board (RCOB)
◦ Board of Directors (BOD)
◦ Safety & Soundness Governance Committee (SSGC)
◦ Information Technology Governance Committee (ITGC)
◦ Regulatory Reviews
• Other routines and reviews as determined by CRCO Leadership
Qualifications
• 4 year university degree, MBA in related field preferred
• Six Sigma and/or PMP certification preferred
• 5+ years financial industry experience
• 2-3 years’ experience in the generation and delivery of executive management reporting
• Understands how to and has experience in communicating difficult / sensitive information effectively tactfully
• Critical thinking, analytical and problem solving skills
• Strong organizational skills and ability to communicate effectively (both written and oral) to all staff levels.
• Sound working knowledge and experience using and applying process improvement best practices and techniques / methodologies in a structured issue management environment.
• Proven experience applying process design and improvement techniques and tools
• Experience in remediating regulatory issues preferred
• Previous experience working with regulatory agencies preferred
• Strong proficiency in the use of basic reporting environments, systems, and applications including:
◦ Reporting environments such as Business Objects, Crystal, SQL Server, etc.
◦ Business Objects/Tableau
◦ Excel
◦ Access Data Base
◦ PowerPoint
◦ SharePoint
To learn more about MUFG, review all current career opportunities, and apply please visit us online: www.mufg-americas.com/careers
The above statements are intended to describe the general nature and level of the work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.
A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it’s the bank’s policy to only inquire into a candidate’s criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.