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Director, Account Management, National Accounts
MasterCard
New York, NY, United States
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Who is Mastercard?
We are the global technology company behind the world’s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.
Director, Account Management, National Accounts
• Our North America sales organization is seeking to build a diverse strategic and consultative workforce of world-class relationship managers, problem-solvers and technologists. We are pursuing highly motivated individuals who display strong achievement orientation, intellectual curiosity, openness, resilience, diligence, and the ability to effectively marshal resources. We align our team to compete and differentiate on the basis of customer intimacy, product and solution strength, and partnership orientation.
• Relationship management large, strategic issuing customer to achieve specific business goals that jointly drive market share, volume, and revenue growth across all consumer lines of business. This individual will be responsible for driving joint success with this market leading National Account with a tremendous growth opportunity for Mastercard. Focus on optimizing growing existing book of business while developing new business opportunities, customized payment solutions and comprehensive consulting support, while leveraging MasterCard’s strong brand, technology, operations and digital platforms to deliver bottom line results to customer and Mastercard.
Role:
• Responsible for driving aggressive financial goals and growth for consumer, co-brand, and affinity business lines
• Ability to manage and drive results with the bank and the bank’s co-brand merchant partners
• Design overall strategies that drive customized solutions for the business that drive profit, revenue growth, and value creation for both MasterCard and the customer.
• Frequent collaboration with the customers to establish and execute annual business planning and quarterly review sessions to establish, monitor and report progress against joint objectives.
• Strategic engagement at multiple levels with identified decision makers and key influencers
• Analyze customer’s business through profitability modeling, financial forecasting and competitive analysis.
• Responsible for specific account revenue and P&L management and results.
• Initiate high-level interactive business conversations with key decision makers around new or emerging opportunities with focus on bringing new revenue opportunities to MasterCard.
All About You:
• Firm analytical capabilities and leverage data and analysis into opportunities.
• Strong marketing background, consumer marketing, optimization, acquisition, etc.
• Expertise in sales in financial services industry, preferably in retail or consumer card credit card business.
• Demonstrated expertise in coordinating multiple internal organizations to support complex customers
• Deep knowledge of the card and payments industry – 15+ years of experience required
• Strong understanding of current payments marketplace and market research to anticipate how Mastercard products and solutions can help drive a customer’s business.
• Thorough understanding of financial planning including investment and profitability analysis, P&L management related to risk dynamics, and budget and planning experience leveraging business strategy acumen.
• Bachelor Degree required, Master’s Degree preferred
• Must demonstrate effective leadership, negotiation and problem resolution skills.
• Proven client relationship skills with solid negotiation capabilities and demonstrated influencing skills.
• Strategic thinker, superior presentation skills, communication skills
• Travel up to 50%
Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.