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Paid Loans Associate
WesBanco
Wheeling, WV, United States
Job Details - this job has expired, please see similar jobs below
Requirements
High school diploma or GED.
Banking experience preferred.
Clerical experience preferred.
Job Description
SUMMARY:
Loan Operations services and supports all loan areas of the Bank beginning with data entry of new loans and maintaining existing loans through payoff. Loan Operations strives to provide excellent internal and external customer support for existing business and consumer loans.
Responsible for processing paid loans, preparing all appropriate document releases and returning any collateral held with the loan. Also responsible for safekeeping of original notes and marketable collateral (i.e. stock certificates, certificates of deposit, life insurance policies, etc.) for active loans. Responsible for daily department mail runs.
CUSTOMER SERVICE SKILLS:
Willingness to provide a level of service which will clearly differentiate us from our competitors.
INTERPERSONAL SKILLS:
Professional demeanor in appearance, interpersonal relations, work ethic and attitude.
Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to bank employees and bank customers.
Must be willing to work as part of a team as well independently.
Ability to handle workload pressure and deadlines.
Ability to maintain confidentiality.
Ability to perform detailed work.
Ability to multi-task and function effectively under stressful conditions.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Internal customer support.
Processing paid loan documents such as releases for Deed of Trust/Mortgages, vehicles and deposit account; prepare refund checks and paid loan letters.
Research paid loans and liens.
Maintain safekeeping of original notes and loan collateral, as needed.
Daily delivery and pick of collateral at Trust Vault.
Database maintenance for collateral and file tracking.
Phone calls relative to group duties and responsibilities.
Perform note, file and collateral audits.
Assist with special projects as needed.
Assist File area, File Completion and Paid Loan groups as needed. Cross-training provided.
OTHER REQUIREMENTS:
Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner.
Ability to enter data in computer operating system and Microsoft Office Suite applications.
Must possess basic keyboard and typing skills.
Ability to lift and move boxes weighing up to 35 lbs.