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Professional Services Product Consultant, Advisory
Fiserv
Warren, NJ, United States
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Job TitleProfessional Services Product Consultant, Advisory
What does an outstanding Professional Services Product Consultant, Advisory do?
Do you thrive in a dynamic, committed, and professional environment and would you like to be a part of a team that positively effects change? Are you up for a challenge of driving client experience forward?
You can “Find Your Forward" as part of our team at Fiserv, a FORTUNE™ 500 member, and you will join the industry leader in financial services technology. With more than 23,000 associates around the world, we’re pushing the boundaries of what’s possible in financial services with deep expertise and a dedication to innovation.
It is an outstanding time to join Fiserv and take on a rewarding and challenging role that helps to drive significant change in a rapidly evolving and growing organization.
• Builds and fosters client relationships and seen as a single point of escalation during implementation to build referenceable clients. Develops and maintains strong working relationships and strategic partnerships with external (e.g. primary interface with the client program leadership) and internal key stakeholders/customers across groups and/or business units to maximize effectiveness and influence.
• Aligns the sales proposal, client expectations, Legal (Contract), Finance (Billing), and scope to ensure the solution is effectively understood by all parties in terms of the solution to be delivered.
• Ensures a holistic view by coordinating with and monitoring all impacted business processes to support the transition from sales to delivery and from delivery to operational support.
• Ensures predictable, consistent, and successful enterprise solution delivery by establishing joint agreement of the foundational Engagement Control components including establishing mechanisms to set and manage expectations and ensure on-going control of the program:
• Champions the Enterprise Solution Delivery (ESD) process and the effective utilization of best practices in the field through coaching and mentoring to ensure methodology and approach are consistently implemented across the business. Additionally, the Engagement Director gathers feedback on the enterprise solution delivery results; analyzes feedback, identifies and determines global implications and provides recommended improvements based on the learnings into future enterprise solution delivery.
BASIC QUALIFICATIONS FOR CONSIDERATION:
• 7+ years leading large-scale delivery programs inclusive of development and integration.
• 12 + years of project management experience with at least 5 years of program management experience delivering large complex programs (portfolio of projects) with multiple project tracks.
• 7 years of experience in custom software product development, systems integration, and/or software implementation services.
• 7+ years of client facing consulting / professional services experience.
• 7+ years of experience with a distributed team environment; matrix management of cross-functional processes and teams.
• Expertise with Microsoft Office Suite, MS Visio and Project Management tools.
• Ability to travel up to 50%
PREFERRED QUALIFICATIONS FOR CONSIDERATION:
• A Bachelor’s Degree in Computer Science or equivalent preferred
• Investment/Wealth Management Experience
WHO WE ARE:
Investment Services (IS) is a division of Fiserv, (NASD: FISV). Our Investment Services division makes it easy to invest and manage money. For over 30 years, we have served the wealth management industry by providing solutions that enable Banks, Brokerage firms, Money Managers and Financial Advisors to connect and manage investment portfolios and better serve their investors.
There are over 4 million investment portfolios and $1.3 trillion in assets managed on our unified wealth platform. The platform includes configurable modules for financial planning, proposal generation, model management, trading, reporting and analytics. Our Wealth Management Network seamlessly connects over 350 managers, broker dealers, banks and advisors to help them manage investments
Fiserv is an Equal Opportunity Employer/Disability/Vet.
Thank you for considering employment with Fiserv. Please:
• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Fiserv is an Equal Employment Opportunity Employer, and it is the Company’s policy to make all employment decisions without regard to race, color, religion, creed, age, sex, national origin, veteran status, disability (as long as the individual is able to perform the essential functions of the job with or without reasonable accommodation), and any other characteristic protected by Law.