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Teller
First Midwest Bancorp
Hickory Hills, IL, United States
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Description
POSITION SUMMARY:
In a courteous and professional manner, serve clients by processing a variety of transactions using good judgment within prescribed limits regarding the validity of transaction requested.
DUTIES/RESPONSIBILITIES:
Serve clients at Teller window in a courteous and professional manner by processing a variety of transactions using good judgment within prescribed limits regarding the validity of transaction requested
Full participation in Bank's Sales Program as directed by the Branch Manager
Activities may include but not be limited to; call night, referrals, branch meetings, and sales contests
Follow all policies and guidelines including internal security measures, and those in the First Midwest Bank Teller Policy Manual, and Teller Procedure Manual
Gather all information needed at the time of transaction when it is necessary to complete a Currency Transaction Report or Monetary Instrument Log
Know your customer by following policies and procedures for the use of identification when necessary to identify clients or customers, also using the Bank's client data base to find or confirm information
Participate in all required training sessions for Compliance
Maintain adequate controls to ensure compliance with consumer protection statutes/regulations in a defined area of responsibility
Implement bank-directed changes relating to regulatory amendments
Place Reg CC holds when appropriate
Attend and participate in Training classes offered by First Midwest Training & Development specific to the Teller position
Work with Branch Manager, Teller Supervisor, and coworkers towards development and achievement of Bank, Branch, and Individual Goals
Take responsibilities for acquiring Product Knowledge
May be responsible for opening and closing the facility under dual control
Must fully meet Teller Standards including responsibility for balancing daily within a reasonable time and with minimum differences according to Bank's established Teller Difference Policy
Develop skills to recognize potential fraud
The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities and qualifications may be required and/or assigned as necessary.
Requirements
REQUIRED EDUCATION, EXPERIENCE AND SKILLS:
High School diploma or equivalent GED required, or in process
Bilingual required
PC, 10 key, and keyboard skills preferred
Strong interpersonal skills required
Face-to-face customer service skills preferred
Ability to complete basic Math functions
EOE/Minorities/Females/Vet/Disability