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Accounts Receivable Agent
Benchmark
Orlando, FL, United States
Job Details - this job has expired, please see similar jobs below
Benchmark’s company culture is central to our management philosophy. The company’s stated purpose is “to provide an entrepreneurial environment where determined people dare to create, share, and build futures.
To be the “benchmark” by which all others are judged takes passion, courage, and dedication. We invite you to explore our extraordinary offering of unique opportunities, all with a common goal of providing an unforgettable journey.
Job Description Summary:
ESSENTIAL JOB FUNCTION: Using computer and calculator, ensures all A/R billings are accurately billed on a timely basis. Processes payments; responsible for resolving guest disputes. Coordinates billing information with groups, direct bill accounts, academy member accounts and other A/R accounts. Maintains A/R files. Maintains receivables, including reconciliation of payments; processes adjustments for commissions, Hyatt receivable, credit card companies.
Job Description:
SKILLS: This position requires lifting/moving up to 10 lbs, reaching, feeling, fingering or handling, hearing, speaking, seeing, knowledge of computers, Proficient in Excel and understanding of accounting concepts. Must be organized, accurate, possess good communication skills, and have the ability to make decisions and follow-up.
RESPONSIBILITIES:
1. Process all C/L payments and miscellaneous payments received, including lock box payments.
2. Collect and review back-up for house/master accounts and coordinates review of charges with group representative.
3. Process necessary adjustments to C/L accounts, including advance deposit refunds checked out by front office from guest ledger to city ledger.
4. Allocate payments and adjustments processed to C/L from the previous day.
5. Resolve guest disputes. Researches and determines necessary action to be taken, and follows dispute through to completion on a timely basis.
6. Prepare final bill(s) for group master accounts; reviews final bill with group representatives.
7. Collect and file back-up for Business/Academy member accounts to attach to bill at end of month.
8. Establish and maintain files for upcoming groups. Ensure that signed contract is on file, advance deposit is collected according to contract and obtain credit references prior to arrival.
9. Establish and maintain files for direct bill accounts. Ensure that credit application is received, credit references are verified, coordinate with reservations to set up Front Office account. Collect and review back-up for direct bill account and ensure timely billing of account. Responsible to check-out account from guest ledger to city ledger at time of groups check out or determined date to closes account.
10. Closes club member accounts on guest ledger at end of month and prepare bills on all C/L accounts.
11. Discount food/beverage charges and processes adjustments where applicable.
12. Maintain receivables, including reconciliation of payments, and process adjustments for commissions received, for Hyatt receivable, Diner's Club/Carte Blanche account and Discover account.
13. Research credit Card Chargebacks and report findings to Controller
14. Perform all other duties as assigned.