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Director, Product Strategy
Fiserv
Parsippany, NJ, United States
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Job TitleDirector, Product Strategy - Digital (Card Services)
What does a great Director, Product Strategy – Digital (Card Services) do?
In this product leadership role, you will be part of the recently formed Digital team in Card Services. Digital transformation is accelerating in the payments world and the Digital team is driving the development and adoption of best-in-class digital payments products. Today, mobile apps increasingly are the consumer channel of choice to deliver digital capabilities in Financial Services and Payments. You will lead overall product strategy with full P&L accountability for products, digital capabilities and mobile payments, as well as product roadmap development and partnership development with third parties to deliver creative consumer feature functionality.
As a Director, Product Strategy – Digital (Card Services), you can look forward to:
REPORTING RELATIONSHIPS:
Reports To: VP Digital
DIRECT REPORTS: 3
• You will develop and execute the Product Strategy for digital across our debit and credit portfolios
• You have direct accountability for product P&L including revenue and profit growth for CardValet (alerts and controls via app or API), mobile payments and digital self-service capabilities
• You will drive dramatic improvement in usage metrics by improving existing product functionality
• Develop and implement the product roadmap based on client and user feedback, usage metrics and competitive research
• Deliver sales growth through ongoing enhancements of client and user value propositions and close partnership with sales, account management and portfolio growth teams.
• You drive the Go To Market plan and business readiness launch activities
• Be the face of digital to clients, prospects and industry events
The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities.
YOU’RE THE KIND OF PERSON WHO:
Knows Digital and enjoys keeping your finger on the pulse of the market and the trends in payments. You love leading and managing a team. You understand the consumer market and understand how mobile adoption is driving your product’s growth.
Basic qualifications for consideration:
• Bachelor's degree in Business, Engineering or a related field, MBA Preferred
• 10+ years of digital product experience in the payment or financial services industries
• Digital native with strong comfort with design thinking, UX, data driven product development, Agile, APIs
• Strategic orientation and analytic acumen coupled with strong written communication skills (ppt)
• Collaboration, teamwork and influencing across the organization including Technology, Marketing, Sales and Account Management
• Results orientation including project management skills with a focus on pragmatic solutions
• Validated P&L management or prior experience in running revenue and expense for assigned product desirable
• Experience with working with vendors
Travel Required: Percentage/frequency of travel: 20-30%
PREFERRED QUALIFICATIONS FOR CONSIDERATION:
• Advanced understanding of industry, technology, marketing, and product trends, including but not limited to: payments processing, mobile banking, and loyalty.
• Advanced leadership qualities including Change Leadership and Organizational Capability Development
WHO WE ARE:
Card Services is the fastest growing division in Fiserv. Today, Card Services provides debit and credit processing to over 3,000 financial institutions with over 20 million cards. Card Services is focused on continued strong revenue growth and is committed to building extraordinary consumer products.
Fiserv is an Equal Opportunity Employer/Disability/Vet.
Thank you for considering employment with Fiserv. Please:
• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Fiserv is an Equal Employment Opportunity Employer, and it is the Company’s policy to make all employment decisions without regard to race, color, religion, creed, age, sex, national origin, veteran status, disability (as long as the individual is able to perform the essential functions of the job with or without reasonable accommodation), and any other characteristic protected by Law.