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Specialist Billing Resolution
York Risk Services Group
Dublin, OH, United States
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York Risk Services Group
is a premier provider of insurance, risk management, alternative risk, pool administration and claims management solutions to clients across hundreds of industries. Recently named by Forbes as one of"America's Best Midsized Companies Two Years in a Row"We firmly believe that our employees drive the success of the company. With success in mind as the ultimate goal, we strive to create and provide an environment that offers challenging, stimulating and financially rewarding opportunities.
Skills/Qualifications:
• High School Diploma or equivalent
• One to three years bill payment/processing experience
• Medical terminology and ICD9 coding experience
• Customer Service telephone skills and written communication skills
• Ability to analyze and resolve problems
• Strong computer skills, specifically MS Word, Excel and Access
• Strong administrative abilities including organization skills, time management and multi-tasking
• CareWorks Bill Payment system experience
• Detail oriented
Duties:
• Establish and maintain an organized process to track, correct and audit adjustments required by the functions of the department and the BWC
• Keep accurate records and provide management with regular activity reports
• Identify trends and make recommendations for process improvement and to reduce the volume of adjustments
• Contacts providers/internal customers to confirm or obtain additional billing information
• Educate providers on billing practices
• Work under strict timeframes established by BWC
• Run Adhoc reports
• Other duties and projects as assigned