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Customer Service Representative
Kemper Corporation
Los Angeles, CA, United States
Job Details - this job has expired, please see similar jobs below
Description
Position Summary:
Kemper is seeking a Customer Service Representative to work in our Chatsworth, CA office. Our customer service team is the front line for assisting our brokers and providing the best service possible to our mutual insureds. The team consists of insurance professionals who are knowledgeable and empowered to take action. Answering a high volume of calls from brokers and insureds, reviewing policy details, billing history, and taking payments as well as reviewing and processing change requests via phone, fax or online.
This position will work 8:00am to 5:00pm M-F during training and the normal working hours will be 10:00am to 7:00pm M-F and every other Saturday.
Position Qualifications:
• 1+ years of auto insurance experience servicing or underwriting preferred
• Strong customer service experience
• Call center experience preferred
• Good computer skills
• Bilingual in Spanish preferred
• Excellent communication skills
• Strong team player
• Have a willingness to learn
Our employees enjoy great benefits:
• Qualify for your choice of health and dental plans within your first month.
• Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans.
• Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs.
• Contribute to your community through United Way and volunteer programs.
• Balance your life with generous paid time off and business casual dress.
• Protect what you love with discounts on home and auto insurance products.
• Get employee discounts for shopping, dining and travel through Kemper Perks.
Kemper at a glance
With $8 billion in assets, Kemper is one of the nation's leading insurers. The Kemper family of companies specializes in home, auto, life, health and valuables insurance products for individuals, families and businesses.
Kemper’s underwriting companies* are rated A- (Excellent) by A.M. Best Company, the leading insurance industry rating authority. Kemper services six million policies and ranks among the top 25 personal lines property and casualty writers and the 2016 Ward’s 50 Top Performers list of life insurance companies.
*Alliance United Insurance Company is not rated.
We value diversity and strive to be an employer of choice. An Equal Opportunity Employer, M/F/D/V
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