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Enterprise Fraud Specialist
Huntington Bancshares
Akron, OH, United States
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Description
This Enterprise Fraud Specialist position is responsible for reviewing transactions posting to customers' accounts to detect fraud and mitigate loss.
The work schedule is M-F 3:30pm-12:00am with alternating Saturdays 8:00am-4:00pm and a set day off M-F
Responsibilities include:
• Under minimal supervision, researches, responds to and resolves alerted transactions; works with other areas to resolve specific issues.
• Ensures that customer deposit holds are handled in accordance with applicable regulations including Reg.CC and the Uniform Commercial Code.
• Performs miscellaneous clerical tasks, as assigned
Basic Qualifications:
• High School diploma
• Minimum of one year financial/banking experience and/or customer service experience.
Preferred Qualifications:
• Minimum one year previous fraud prevention or transaction research experience, or equivalent education strongly preferred
• Must have strong organizational skills and ability to meet tight deadlines
• Must possess excellent oral and written communication skills
• Knowledge of Pega, CIS/OBS/Hogan DDA screens, Lotus Notes, ESS, Mastercard/Tsys/IPS preferred.
• Prior Reg. CC regulatory compliance experience preferred