This job has expired, please see additional jobs below
Senior Administrative Assistant
First American
Albuquerque, NM, United States
Job Details - this job has expired, please see similar jobs below
Provides secretarial and administrative support to a department, management team, and/or executive. Acts as focal point for department and company policy information. Screens calls, schedules appointments, maintains calendars, makes travel arrangements, responds to requests for information on a wide range of topics, and prepares reports. Assignments often involve work of a confidential nature and require knowledge of practices and procedures of the function, company products, policies and programs.
Essential Functions
• Performs standard, advanced and confidential secretarial duties requiring broad experience, skill and knowledge of organization policies and practices.
• Becomes involved with issues of a confidential and sensitive nature.
• Prepares and composes correspondence, reports, presentations, etc.
• Screens and routes telephone calls, and resolves routine and complex inquiries
• May screen and respond to e-mail inquiries resolving routine issues and inquiries
• Schedules and maintain calendar of appointments, conference calls, meetings and travel itineraries, and coordinates related arrangements, gathers information, negotiates scheduling issues.
• May prepare and distribute meeting notes and action items, tracking completion of tasks for a broad area, reports issues to manager.
• Scheduling, coordinating of calendars, general administrative support. Focal point of policies, procedures and changes.
• General administrative assistance includes filling out forms, using new travel forms, pay system issues, filing, preparing PPT presentation s from standardized formats.
• Coordinate licensing and education processes.
• Assists in invoice reconciliation.
• Answers questions about the organization’s products and/or services. May assist in customer service functions.
Knowledge and Skills/Technology Used
• Must possess excellent interpersonal and problem solving skills
• Proficient/advanced technical capabilities including Microsoft Office – Excel, Word, PowerPoint, and Outlook
• Excellent communication skills, both verbally and in writing
• Math skills
• Strong organizational skills with the ability to multi-task
• Must be able to maintain professionalism and a positive service attitude at all times
Typical Education
• Requires HS diploma; some college preferred
Typical Range of Experience
• 4-7 years administrative and/or title industry combined experience
First American invests in its employee’s development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.