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Business Systems Analyst
Assurant
Miami, FL, United States
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Description
The Business Systems Analyst role is to support systems and staff by recommending and implementing system enhancements that promote efficiency, compliance and growth. In addition, contributes expertise in business processes and system functionality. This includes coordinating activities or team members on maintenance and project assignments of medium to high risk and complexity and includes the performance of activities such as requirement definition, research, analysis, coordination, testing, training and documentation.
Responsibilities:
• Acts as the customer/IT liaison during analysis requirements definition and design activities.
• Maintains an understanding of a broad range of business/technical processes and all related systems.
• Understands and applies the system development methodology.
• Collaborates with business stakeholders to define and document business requirements, and assist technical staff with design of the final solution.
• Provides a single point of contact between business units and IT teams.
• Coordinates activities on project assignments with medium risk and complex and includes the performance of activities such as requirement definition, research, analysis, coordination and documentation. (depending on the Business Unit needs, it may include testing & training)
• Participates in root cause analysis of complex business problems and applies business knowledge and practical experience to recommend system, product enhancements or other appropriate actions to improve productivity for both the business and IT units.
• Understands the core business objectives, project implementation process, structure and capabilities of the systems involved in the project implementation.
• Interacts with internal project team members to design mutually acceptable solutions.
• Based on the Business Unit’s need, may oversee/assist testing activities when needed.
• Works with different teams to estimate and plan requirements.
• Manages the SDLC deliverables including, but not limited to scope, business requirements, system requirements, functional requirements and UAT testing process.
• Ensuring proper operational support transition to impacted business teams after implementation.
• Communicates project status, business impacts and system changes to project team members.
• Performs maintenance tasks based on Business Unit needs.
Qualifications
Basic Qualifications:
• 3+ years of Business Systems Analyst experience in an Information Technology environment
• 1+ years of SQL experience
• Bilingual in English and either Spanish or Portuguese is desired
Other skills:
• Excels in the following business applications: MS Excel, MS Word, MS Outlook, MS Project, and Visio Process Flows.
• Requires excellent communication, analytical and negotiation skills; Excellent oral, writing, and presentation skills to effectively communicate technical information to all levels of internal and external project teams.
• Strong analytical skills, self-motivated, very strong work ethic, ability to switch effortlessly between business and technical terminology, learn quickly, multi task and meet deadlines.
• Works under minimal supervision.
• Mentors and coaches lower level employees
• Relies on experience and judgment to plan and accomplish assigned tasks and goals.
• Some latitude for unviewed action
• May be assisted by lower level Analysts.
Preferred Qualifications:
• 6+ years of Business Systems Analyst experience
• Experience in the technical and business project implementation
• Bilingual in English and either Spanish or Portuguese