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Web Content Specialist
Hub International Ltd
Chicago, IL, United States
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Job Purpose
The Web Content Specialist is responsible for the contributing to the overall business and product strategy, requirements, prioritization and delivery of hubinternational.com and other HUB-owned digital properties using a Content Management System (CMS i.e. Sitecore). The ideal candidate will have extensive knowledge of CMS functionality and have utilized an enterprise level CMS to author, edit and maintain a consumer facing website such as hubinternational.com.
In addition to the technical skills required to author within a CMS, the ideal candidate will have extensive experience contributing to all phases of new feature development including, discovery, UX/UI design, visual design, user stories and requirements definition, and QA and user testing.
Key responsibilities
• Manages the display of content on our website, including content design, development, and production.
• Creates web pages that engage users and provide a positive user experience.
• Ensures that website content has a look and feel consistent with HUB’s brand guidelines.
• Works with developers to solve technical issues in displaying content and website functionality.
• Ensures that project/department milestones/goals are met and adhere to approved budgets.
• Performs QA/usability testing on multiple sites.
• Communicates well with all divisions within our company.
Basic requirements
• Bachelor’s Degree (Marketing or related field preferred, but not required)
• 2+ years of related experience; experience with multilingual websites a plus
• Strong interpersonal skills, outgoing personality, and desire to provide outstanding service
• Passion for accuracy and detail, including written and oral communications
• Ability to work independently as well as part of a team in a collaborative environment
• Proactive and self-motivated
• Flexible, able to adjust to changing priorities and operate effectively in a fluid and fast-paced environment
• Mastery of CMS editing and publishing (Sitecore preferred, but not mandatory; other CMS platforms include Wordpress, Adobe Experience Manager, Drupal, Joomla, DotNetNuke)
• Basic HTML, XML and CSS skills preferred, but not required
• Mastery of UX/UI best practices to make recommendations
• Detail oriented and comfortable managing projects and initiatives to tight deadlines
• Proficiency in SEO
• Proficiency in Google Analytics
• Strong proofreading and copy editing skills