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Senior Systems Administrator
Fidelity Investments
Westlake, TX, United States
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Continued investment and innovation in electronic records storage and reference document archiving is critical to the Fidelity value proposition. The unstructured data space served, currently, by Documentum and FileNet is growing in scope and importance across Fidelity. As a Systems Administrator you will provide complex operational support and problem resolution for the Enterprise Content Management platform and associated infrastructure. You will consult with management, delivery teams and other IT partners on all aspects of platform change to ensure a positive Customer and Associate Experience.
The Expertise We’re Looking For
• Bachelor degree preferred
• 4+ years of Linux/Unix systems administration experience
• 2+ years of experience working with EMC Documentum, IBM FileNet or comparable content management software package
• Oracle DatabasePL/SQL knowledge is a plus
• Tomcat/tcserver and Jboss administration experience is also a plus
The Purpose of Your Role
In this role you will be responsible for monitoring, maintaining and updating the Enterprise Content Management platform and associated infrastructure. You will serve as the infrastructure administrator. You will work closely with project managers, delivery teams and production support to ensure the platform meets all agreed to service levels. This position reports to the Director ESPDS Document Management Technology.
The Skills You Bring
• Your ability to perform upgrades and migrations
• Your ability to efficiently and reliably install and configure components and services of the various Enterprise Content Management vendor tools
• Your ability to independently troubleshoot and diagnose issues quickly and thoroughly
• Your ability to create and use shell scripts effectively in the automation of systems tasks
• Your ability to serve as an on-call resource in support of the organization’s service model
• Your commitment to welcome, value and foster a climate that promotes and fully leverages team diversity
• Your willingness to work in a highly matrixed environment
• Your affinity toward self-motivation coupled with a healthy work ethic
• Your professional written and verbal and interpersonal communication skills
The Value You Deliver
• Document management platform support that meets or exceeds service level commitments
• Acumen in applying systems administration methodologies, best practices and trends
• Close and trusted collaboration with partners that enables full achievement of business objectives
• Analysis of issues and opportunities that help improve solutions and services
How Your Work Impacts the Organization
The Fidelity Corporate Technology Group (CTG) is responsible for providing enterprise-wide functions such as Finance, Human Resources, Compliance, Legal, Risk and Security with effective and efficient technology solutions and support. To do all of this and align group structure with our business partners, CTG has over 600 associates in Fidelity locations across the United States, Ireland, India and China.
The Enterprise SharePoint and Document Services (ESPDS) group operates within the Compliance, Legal, Risk, Records Management and Security (CLRRS) division of CTG. The group’s mission is to increase knowledge worker capacity, enhance associate experience and improve document management capability across the firm. It supports the Fidelity value proposition through investment and innovation in knowledge management, document management and collaboration solutions.
Company Overview
At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. For information about working at Fidelity, visit FidelityCareers.com
Fidelity Investments is an equal opportunity employer.