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Information Technology Project Manager
First American
Santa Ana, CA, United States
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The IT Project /Program Manager oversees one or more projects on an ongoing and regular basis. Individually, or as part of a team, responsible for project planning and statusing, risk management, and issue resolution.
Responsibilities may include assembling project team, assigning individual responsibilities, identifying appropriate resources needed, developing schedules to ensure timely completion of project, communicating project status and issues to team and management, acting to reduce risk and resolve issues, coordinating with other projects and work groups.
Essential Functions
• Responsible for managing projects and subprojects / work efforts, typically of medium to large size and complexity
• Developing project deliverables including project plans, schedules, and status reports
• Facilitating meetings including preparing agendas and coordinating schedules and materials, documenting meeting minutes, following-up on action items; gathering, organizing and distributing project related documentation
• Conducting risk monitoring and controls during a project’s duration to ensure ability to achieve expected outcomes, on time and on budget
• Managing project budgets :including develops project cost estimates and forecasting
• Participating in the creation and execution of project work plans and revise as appropriate to meet changing needs and requirements
• Managing the integration of vendor tasks and tracks and review vendor deliverables
• Managing day-to-day operational aspects of a project and scope
• Managing day-to-day operational aspects of a project and scope
Job Complexities
• Use skills as an independent, seasoned, experienced professional with a full understanding of industry practices and established policies and procedures
• Troubleshoot a wide variety of complex problems and identify solutions within broad application and functional expertise
• Detect and resolve situations that may cause risk to the project and its completion
• Manage projects ranging from $250K to $3MM, typically lasting 6 months or less
• May concurrently lead 2-3 medium projects or is track lead for 1-2 large projects
Supervision Received or Extended
• Provide input to and achieves set objectives.
• Negotiate, persuade, and gain consensus from implementation team and/or management on assigned objective.
• Errors may cause project delays and/or missed project deadlines.
• Work under general supervision of more experienced team members.
• Actively contribute to the results of a team and works towards achieving team goals and objectives.
• Use expertise of more senior level team members and leverages additional resources to confirm solution or explore customized applications as a solution.
• Assign duties, responsibilities, and scope of authority to project personnel.
Knowledge and Skills/Technology Used
• 8 years’ experience or more with Microsoft Office Suite (Word, Outlook, PowerPoint, Access, Excel, Visio)
• 4- 8 years’ experience with Microsoft Project and PPM Tools
• 4 – 8 years or more Title insurance/Mortgage acumen and IT experience
• Understanding various IT delivery methodologies (RUP, ITIL, Agile, Waterfall)
• Leadership skills to inspire coworkers to attain goals and pursue excellence.
• Detail-oriented possessing high organization and planning skills.
• Strong analytical skills, an ability to work independently and within a team environment
• Professional communication to communicate project status to team and business owners throughout the duration of the assignment to make certain all impacted stakeholders have an understanding of risks, issues and activities related to the project
• Ability to self-start and be versatile in a dynamic environment
• Strong problem solving skills
• Listen to others and accept input from team members
• Manage day-to-day operational aspects of a project and scope
• Listen to others and accept input from team members
• Strong Leadership skills: Ability to build team cohesiveness to achieve results
Typical Education
• BS/BA preferred or equivalent experience.
Typical Range of Experience
• Typically have 4 – 8 years of directly related experience.
License or Certification
• PMP Certificate Required
• CSM (Certified Scrum Master) Preferred
• Information Technology Infrastructure Library (ITIL) Certification preferred
First American invests in its employee’s development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.