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Office Support Specialist
American Financial Group
Cincinnati, OH, United States
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Overview
Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group’s member companies are subsidiaries of American Financial Group, a Fortune 500 company. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty property and casualty operations and a variety of financial services, there are always opportunities here to learn and grow.
Corporate Claims is responsible for quality control management and technical oversight of all operations and assuring compliance with claims policies and philosophies. Corporate Claims participates in management of complex, high impact claims and claims issues that pose a potential risk to the corporation. The Reinsurance Claims Department in Corporate Claims handles assumed reinsurance claims plus the reporting and billing of ceded reinsurance claims.
Our Corporate Claims division is currently seeking an Office Support Specialist in our downtown Cincinnati office.
Responsibilities
This position will be responsible for assisting the staff members in the group with several important functions:
• Adding, updating, and monitoring law firm information in the claim system.
• Running reports.
• Reconciling fees against check information.
• Tracking legal invoices and the corresponding payments in the claim system.
• Maintaining law firm insurance certificates.
• Compiling law firm rate requests.
• Intake of law firm billing into the system.
• Performs other duties as assigned.
Qualifications
• High School Diploma or equivalent.
• 0 to 2 years of related experience.
• Good understanding of insurance claims and systems processes.
• Working knowledge of Word, Excel, and Access.
• People oriented and willing to assist others.
• Strong verbal and written communication skills.
• Strong customer service skills.
• Ability to multi-task.
• Strong organizational skills.
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