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Sales Representative
First American
Riverside, CA, United States
Job Details - this job has expired, please see similar jobs below
Develops and retains a quality residential client base of Real Estate Agents and Brokers, Lenders, Builders, Agents, Attorneys and others through the acquisition of new business and maintenance of existing customers. Sales Representatives interface with division management, branch manager and escrow staff in carrying out the functions of the position. Sales representatives have an ongoing responsibility for maintaining the customer relationship and servicing the customer’s needs throughout the entire sales order, shipping, billing, customer payment, and follow-up for future business process
Essential Functions
• Builds client relationships, secures new orders from new customers, and maintains and expands business with existing client base
• Communities proactively with and responds in a timely manner to clients
• Compiles lists of prospective customers for use as sales leads, based on information from newspapers, business directories, industry ads, trade shows, Internet Web sites, and other sources.
• Develops and executes a call plan for the area assigned to include calls on and appointments with qualified real estate agents, brokers and their staff, lenders and attorneys
• Assesses individual client needs and develops, presents and implements a plan to meet those needs
• Is highly visible in his/her marketing area by attending real estate industry functions and participating in community and real estate
• Displays or demonstrates product, using samples or catalog, and emphasizes salable features.
• Effectively creates or adapts and delivers group and individual presentations to customer groups, target customers, cooperating agents and others
Job Complexities
• Assignments are broad in nature, usually requiring originality and ingenuity. Has some latitude for un- reviewed action or decision
• Assigned client group(s) at this level are large and somewhat complex
Supervision Received or Extended
• Works independently setting own priorities and objectives with supervisory consultation. Work reviewed for soundness of judgment and overall accuracy
• No responsibility for supervision of others
Impact
Knowledge and Skills/Technology Used
• Ability to listen to customers and understand their needs and objectives to better respond and provide solutions
• Applies diplomacy and tact
• Demonstrates persistence, tenacity and consistency in pursuing revenues opportunities
• Strong interpersonal communication skills
• Flexible with the ability to adapt strategy to changing conditions
• Understanding of market and competition with the ability to identify external threats and opportunities
• Ability to persuade and influence others
• Strong negotiation skills
• Well versed in Technology
• Visibility requires maintaining a professional appearance and providing a positive company image to the public.
Typical Education
• High School Diploma
Typical Range of Experience
• 2- 5 years of successful residential Title/Real estate industry experience
• Proven track record of meeting and exceeding sales goals
First American invests in its employee’s development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.