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Associate Data Analyst
The Hanover Insurance Group
Worcester, MA, United States
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The Hanover Insurance Group is seeking an Associate Data Analyst to join our Commercial Lines Strategic Operations team in Worcester, MA!
POSITION OVERVIEW
The Associate Data Analyst applies analytical and technical skills to the development and enhancement of unique proprietary business tools that drive the optimization and consolidation of agent partners' business. These tools enable Hanover to strategically differentiate itself in the marketplace. The Associate Data Analyst also assists in developing tools, processes and reporting analytics in the support of business growth and ongoing business needs. Communicates with customers, external partners and internal departments frequently.
This is a full-time, exempt role.
RESPONSIBILITIES/ESSENTIAL FUNCTIONS
• With oversight by leadership, provides support to complex business/technical processes and tools for multiple products, requiring the use of technical solutions across multiple departments or lines of business.
• Serve as a team member on projects of large scope and moderate to high complexity. Able to work independently with guidance and direction as appropriate.
• Has aptitude to develop and learn multiple technical business systems enterprise wide.
• Has aptitude to research emerging technologies as necessary for practical business application
• Develop data and reports for field external and internal customers to clearly articulate value and meet customer needs.
• Provide timely and accurate analytical support to team supported, ensures results are validated to and ensure accuracy in work products.
• Develop an understanding of business processes and the P&C Insurance business to translate requirements into analytical reporting.
• Summarize information and effectively communicate analyses in writing and verbally to internal partners across multiple business functions.
• Participate in the development of innovative solutions by approaching problems with curiosity and open-mindedness, using existing information to its fullest potential
• Interviews business users to obtain data requirements for applications.
• Participate in the development of new tools and process enhancements to enable new capabilities and solutions to drive business growth.
• Assist in various projects, meet deadlines, and handle multiple priorities in a fast-paced, ever-changing and evolving business environment
• Establishing relationships with one or more business partners by building knowledge of business processes/drivers and technical systems.
• Document processes to allow for consistent approach to future initiatives
• Participating in the development of prototypes for various reporting, system and tools.
• May develop code, tests, debugs and document working data and analytics systems to demonstrate the business value.
• May apply proven data management techniques, application development methodologies and other technologies to produce comprehensive prototype and production solutions.
• Explore, design, and implement automation
REQUIRED SKILLS, EXPERIENCE & KNOWLEDGE
• Undergraduate degree with strong academic performance
• 1 to 3 years of related analytical experience required, including but not limited to:
• Solid understanding of Microsoft Excel, Access, and RDBMS
• Knowledge of VBA and SQL a plus
• Business and Financial acumen, has the aptitude to learn
• Intellectually curious with new applications and technologies
• Solid analytical and problem solving skills
• Strong communication and interpersonal skills
• Self-motivated and organized
PHYSICAL DEMANDS & WORK ENVIRONMENT
• Ability to use a personal computer and other standard office equipment
• Ability to work in a fast paced or stressful environment
• Ability to travel as necessary
• Ability to sit and/or stand for extended period
EEO statement:
“The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.
Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.”
As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. If you require a reasonable accommodation, as a candidate for employment, please inform The Hanover Talent Acquisition office.
The Hanover Insurance Group does not accept unsolicited Agency resumes. The Hanover Insurance Group will not pay fees to any third party agency or firm that does not have a signed "Employment Agency Agreement" already on file with Human Resources - The Office of Talent Management.