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Assistant Relocation Project Manager
Jones Lang LaSalle
Washington, DC, United States
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Job Summary
Works as part of the project team, assisting with the development of scope and schedule for project.
Job Responsibilities
Area of Responsibility
Key Elements and Essential Tasks
Time Spent on Task
Project Administration and Reporting
• Handle administrative responsibilities of the project (meeting minutes, agenda, project reports) as requested
• Manage action agendas and other associated project documentation
• Review and edit project documentation developed by Project Coordinator
• Assist with project close out (close-out report, lessons learned, client reports, project survey)
• Update bio when significant new skills are learned or at the end of a project on which you had a role
Move/Project Management
• Ensure all project documentation is maintained on client or Relocation Management SharePoint site
• Receive and process client requests
• Participate in planning meetings hosted by the client, relocation manager, occupancy planning and other key stakeholders
• Initiate meetings to review project schedules with vendors and key stakeholders
• Assist with the project plan and budget through collaboration with the relocation manager, facility manager, project manager and construction manager as required
• Incorporate “best practices” into projects
• Ensure project processes are managed in accordance with the client’s and JLL’s policies and procedures
• Assist in management of vendors and supporting suppliers (technology, telephony, furniture, etc.)
• Perform data input into the CAFM system to maintain occupancy information
• Manage work order and small project management, including but not limited to furniture reconfigurations and space enhancements
• Comply with all JLL policies and procedures, including but not limited to time & expenses, ethics and business practice
• Participate in project close-out activities and documentation (e.g. final punch list status, final seat assignment database, FF&E disposition status, and lessons learned)
Client Communication and Management
• Interact effectively with client, as appropriate. Communicate issues and concerns requiring resolutions to JLL project lead
• Take accurate and comprehensive meeting notes and issue in timely manner
• Write clear and concise communication conveying complex messages in a manner easily understood by others
• Provide resolution to routine client issues
People Management, Leadership, and Teamwork
• Participate and contribute in an internal activity or group focused on improvement of specialty skill or knowledge
• Work effectively with different personalities; work effectively within the team and participate actively in team building exercises
• Guide Relocation Coordinators in project procedures as appropriate
Talent Management
• Talent self-management: Self-identify individual skill development and proactively seek training for improvement
Business Development
• Develop an understanding of how JLL develops business and how Operations impacts repeat business
• Be aware of JLL's service offerings and client requirements beyond identified scope and notify team lead when there is an opportunity for JLL to provide additional service
• Enhance vendor and supplier relationships through effective teamwork
Growth of Company
• Network professionally; build your image and Firm's through participation in industry events
Miscellaneous
• Any and all other duties and tasks assigned.
• Comply with all JLL policies and procedures, including but not limited to time & expenses, ethics and business practice.
Additional Relocation Management Expertise
• Manage successfully small (100 people or less) relocations
• Assist Relocation Manager in large relocations
• Receive and process client relocation requests
• Initiate meetings to review relocation schedules with move vendors and key stakeholders
• Assist with the relocation project plan and budget through collaboration with the relocation manager, facility manager, project manager and construction manager as required
• Manage the post-move help desk, update the post-move database and manage the status of punch list items to resolution.
Additional Furniture Expertise
• Coordinate work order and small project execution with installers/trades, including but not limited to furniture reconfigurations and space enhancements
Knowledge, Skills & Abilities
MINIMUM REQUIRED
PREFERRED
Education/training
• Bachelor Degree from an accredited institution, preferred in Accounting, Business, Architecture, Engineering, Interior Design, or Construction Management strongly preferred.
Years of relevant experience
• 1-3 years practical experience
• 2 years as facility coordinator, move coordinator, or similar/related experience in a Corporate Real Estate environment
Skills and knowledge
• Strong Microsoft Excel skills
• Ability to utilize the Microsoft Office suite of technologies
• Detail oriented
• Ability to multi-task and work both in a team and independently
• Strong interpersonal skills with the ability to interact with executive level internal & external clients
• Organizational & detailed-oriented with the ability to prioritize and manage differing needs of the business.
• Experience in FM:Systems move management module and/or facilities management system
• Knowledge of construction or commercial real estate industry
• Familiarity with architectural drawings and furniture and space planning concepts
Other abilities
• Ability to multi-task and work both in a team and independently
• Flexibility with work hours and travel as needed
Certifications/licenses
• OSHA 10
• CAPM
• ACU
Physical work requirements and work conditions
• Position may work primarily at client site or project location with potential daily client and contractor interaction.
• Face to face and/or remote daily interpersonal interaction is usually required in order to perform the job.
• Travel as needed and may range from 0-4 nights per week.
JLL Is an Equal Opportunity Employer
JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy at https://jll2.sharepoint.com/CorporatePolicies/HR%20Policies/Equal%20Employment%20Opportunity%20and%20Affirmative%20Action.pdf.
If you have questions about careers at JLL or are disabled and require further assistance in applying for a position, please contact us at careers@am.jll.com