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Retirement Services Communications Specialist
Voya Financial
Windsor, CT, United States
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PROFILE SUMMARY:
We are seeking a candidate with marketing and retirement plan industry experience to drive the sales engagement strategy on special projects that cross markets and audiences. This candidate will take a lead on project management to meet deadlines and be the key point of contact to deliver on-point and impactful marketing to drive results and stakeholder/customer satisfaction.
PROFILE DESCRIPTION:
Is responsible for delivering on the marketing engagement strategy for cross market/cross audience initiatives, with a specific focus on managing key initiatives for Retirement ensuring that strategy and content are valuable, on-point and meets audience needs. We are seeking a candidate with project management skills, knowledge of plan business, an ability to frame up a topic/story and interface with content team to drive deeper insights, and technical writing skills. In addition, supports the strategy for broader product/service initiatives by working with the segment directors/marketing managers, and individuals within investments and EB as applicable, on defining market-specific strategy, sees to timely execution and delivery, and follows through on measurement and reporting.
KNOWELDGE & EXPERIENCE
• 3 -5 years industry experience in retirement servicing industry
• Knows defined contribution plan types, plan design, and supporting financial products (e.g. IRAs, HSAs, financial wellness programs).
• Self-initiator and collaborator
Critical Skills
At Voya, we have identified the following critical skills which are key to success in our culture:
• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.
Learn more about Critical Skills.